Odnos do zasebnosti in varnosti podatkov v aplikacijah m-zdravja : magistrsko delo

Mervič, Eneja

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Title:	Odnos do zasebnosti in varnosti podatkov v aplikacijah m-zdravja : magistrsko delo
Authors:	ID Mervič, Eneja (Author) ID Markelj, Blaž (Mentor) More about this mentor...
Files:	MAG_Mervic_Eneja_2021.pdf (2,13 MB) MD5: 93C29C45D98ED262A9FBE597223C9DB9 PID: 20.500.12556/dkum/62578e8f-c930-450f-baf4-66e9b431dae3
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FVV - Faculty of Criminal Justice and Security
Abstract:	V aplikacijah m-zdravja se zbirajo ogromne količine podatkov o uporabnikih, ki so lahko tudi zelo občutljive narave. Zato se poraja skrb, kako se ti podatki zbirajo, shranjujejo in obdelujejo. V dosedanjih študijah je bilo ugotovljeno, da mnogim aplikacijam ne uspe zagotoviti ustrezne zaščite za uporabnikovo zasebnost. Kljub temu pa razvoj in uporaba tovrstnih aplikacij iz leta v leto naraščata. Zato nas je zanimalo, kakšna sta odnos in percepcija ljudi do uporabe tovrstnih aplikacij, tako z vidika uporabnosti in koristi kot tudi z vidika groženj in ranljivosti. Hkrati nas je zanimalo tudi, ali pri tem prihaja do razlik med različnimi demografskimi skupinami in med uporabniki in neuporabniki tovrstnih aplikacij. Podatki so bili zbrani s pomočjo ankete in analizirani s pomočjo ustreznih statističnih metod. V raziskavi je sodelovalo 671 respondentov. Raziskava je pokazala, da je aplikacije m-zdravje že uporabljalo 45 % vseh anketirancev. Rezultati analiz so pokazali, da se večina anketirancev zaveda potencialnih tveganj, vendar se le redki aktivno trudijo zaščititi svoje podatke. Večina kljub tveganjem nadaljuje z uporabo mobilnih aplikacij, kar lahko razumemo kot paradoks zasebnosti. Koristi m-zdravja so bile bolj prepoznane s strani žensk, mlajših, nižje izobraženih in tistih, ki že imajo izkušnje z uporabo m zdravja. Več pomislekov glede zasebnosti, varnosti in strokovnosti m-zdravja pa je bilo izraženih pri starejših, višje izobraženih in tistih, ki aplikacij m-zdravja še niso uporabljali. Ker naš vzorec ni reprezentativen, rezultatov ne moremo sklepati na celotno populacijo. To predstavlja omejitev naše raziskave, a kljub temu ugotovitve prispevajo k boljšemu vpogledu v odnos uporabnikov do m-zdravja.
Keywords:	magistrska dela, m-zdravje, odnos uporabnikov, zasebnost, varnost podatkov, koristi
Place of publishing:	Ljubljana
Place of performance:	Ljubljana
Publisher:	[E. Mervič]
Year of publishing:	2021
Year of performance:	2021
Number of pages:	VII, 80 str.
PID:	20.500.12556/DKUM-79309
UDC:	342.7:004.056(043.2)
COBISS.SI-ID:	69283331
Publication date in DKUM:	05.07.2021
Views:	981
Downloads:	88
Metadata:
Categories:	FVV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	10.06.2021

Secondary language

Language:	English
Title:	Attitudes and perceptions of m-health data privacy and security
Abstract:	M-health applications collect large amounts of user data that can be very sensitive. This raises concerns about how data is collected, stored and processed. Several studies have found that many m-health apps fail to provide adequate protection for user privacy. Despite that, the development and use of such apps are growing from year to year. Therefore, we were interested in users’ attitudes and perceptions of m-health, both in terms of usability and benefits, as well as in terms of threats and vulnerabilities. In addition, we were also interested in whether there are any differences between different demographic groups, and between the users and non-users of m-health apps. Data were collected through a survey and analysed using appropriate statistical methods. In total, 671 respondents participated in the survey. The survey found that 45 % of respondents have already used m health apps in the past or are still using them. The results of the analysis showed that the majority of respondents are aware of the potential risks, but only a few actively try to protect their data. Despite the risks, most continue to use mobile applications, which can be understood as a privacy paradox. The benefits of m-health have been more recognized by women, young people, the less educated and those who already have experience with the use of m health. More concerns about the privacy, safety and quality of m-health apps were expressed by the elderly, more educated and those who have not yet used m-health. Because our sample is not representative, we cannot generalize our findings to the entire population. While this is a limitation of our research, the findings still contribute to a better understanding of user attitudes and perceptions of m-health.
Keywords:	m-health, user attitude, privacy, data security, benefits

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