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Title:Analiza možnosti vpeljave modela poslovne odličnosti v organizacijo
Authors:ID Bizjak, Nik (Author)
ID Maletič, Matjaž (Mentor) More about this mentor... New window
Files:.pdf UN_Bizjak_Nik_2021.pdf (1,39 MB)
MD5: C78EDD5EC7A451635B72419373724438
PID: 20.500.12556/dkum/e43d29f7-54e0-47ac-b481-840248b07403
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V zaključnem delu sta predstavljena pojem in pomen kakovosti za organizacijo. V okviru diplomskega dela so prikazani načini in orodja za izboljševanje kakovosti in sistematično vpeljavo stalnih izboljšav. Posebej je predstavljen sodoben pristop za izvedbo samoocene kakovosti in odličnosti v organizaciji, to je model EFQM, ki je akronim za European Foundation for Quality Management (EFQM, 2019). Struktura modela je zasnovana tako, da omogoča celosten pogled na organizacijo, in sicer od vizije in strategije do rezultatov. V nadaljevanju je predstavljeno orodje RADAR, ki omogoča enostavno in učinkovito ocenjevanje celotne organizacije. Na osnovi teoretičnih spoznanj so podane smernice in izdelan priročnik za vpeljavo modela v podjetje. V zaključnem delu diplomsko delo sestoji iz interpretacije ugotovitev in sklepnih spoznanj.
Keywords:organizacija, poslovna odličnost, model EFQM, orodje RADAR, bolnišnica
Place of publishing:Maribor
Year of publishing:2021
PID:20.500.12556/DKUM-79914 New window
COBISS.SI-ID:77239811 New window
Publication date in DKUM:21.09.2021
Views:1049
Downloads:115
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:23.08.2021

Secondary language

Language:English
Title:Analysing the possibility of implementing efqm model in organisation
Abstract:In this diploma thesis the concept and meaning of quality for the organization is presented. Directions and tools to improve quality are presented and ways to implement continuous improvement are shown. In particular, it presents a modern method for assessing quality and excellence in an organization, the EFQM model, which is an acronym for the European Foundation for Quality Management (EFQM, 2019). The structure of the model is designed to provide a holistic view of the organization, from vision and strategy to results. In the following, the tool RADAR is presented, which enables a simple and efficient assessment of the entire organization. Based on the theoretical findings, a manual for the implementation of the model in the company is developed. This is followed by a discussion and concluding remarks.
Keywords:organisation, business excellence, EFQM model, RADAR tool, hospital


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