Merjenje stresa pri zaposlenih v organizaciji "x"

Štefančič, Eva

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Title:	Merjenje stresa pri zaposlenih v organizaciji "x"
Authors:	ID Štefančič, Eva (Author) ID Šarotar Žižek, Simona (Mentor) More about this mentor...
Files:	UN_Stefancic_Eva_2022.pdf (800,66 KB) MD5: ED3152375AB8FD1D916337A22C30BA91
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	Stres je v 21. stoletju neizogiben na vsakem koraku. V teoretičnem delu diplomske naloge smo obravnavali stres, ki ima ogromno opredelitev. Ena izmed opredelitev je, da je stres fiziološki ali psihološki odziv na notranje ali zunanje stresorje. Spoznali smo, da obstaja ogromno vrst stresa, nekatere so lahko pozitivne in druge negativne. Posameznik gre čez tristopenjski proces, skozi katerega gre v bistvu telo, da se prilagodi stresorju, imenovan prilagoditveni sindrom. Spoznali smo, da se dejavniki delijo na tiste, ki pozvročajo stres na delovnem okolju in tiste izven njega. O stresu lahko sodimo po različnih simptomih, ki jih vidimo in ocenjujemo na podlagi reakcij in posledic. Posledice stresa se kažejo na ravni posameznika in organizacije. Ugotovili smo, da pri posamezniku obstajajo fizični, vedenjski, čustveni in kognitivni simptomi. Prišli smo do spoznanja, da je ključno obvladovanje stresa s strategijami, tehnikami in metodami, katerih namen je zmanjšati raven stresa v življenju posameznika. Pomembno je tudi preprečevanje delovnega stresa, saj s tem organizacija zmanjša tako zdravstvena tveganja za posameznike kot tudi stroške same organizacije. V empiričnem delu smo izmerili stopnjo stresa pri izbranih skupinah zaposlenih v organizaciji »x« in si pri analizi pomagali z literaturo iz teoretičnega dela. Prišli smo do naslednjih ugotovitev: v podjetju »x« sta najpogostejša vzroka za stres časovni pritisk in preobremenjenost, zaposleni v podjetju »x« doživljajo visoko stopnjo stresa, moški doživljajo višjo stopnjo stresa kot ženske, podjetje »x« nima razvitega sistemskega preprečevanja in obvladovanja stresa ter najpogostejši posledici visoke stopnje stresa v podjetju »x« sta težko pridobivanje novega osebja in odpoved zaposlenih. Priporočila podjetju »x« za zmanjševanje stresa so uvedba delavnic in programov, vključevanje zaposlenih v strateško odločanje, pravična razdelitev nalog, redna izobraževanja o obvladovanju stresa ter teambuildingi idr.
Keywords:	stres na delovnem mestu, stresorji, simptomi stresa, posledice stresa, preprečevanje in obvladovanje stresa
Place of publishing:	[Maribor]
Publisher:	E. Štefančič
Year of publishing:	2022
PID:	20.500.12556/DKUM-81965
UDC:	331.44
COBISS.SI-ID:	125263363
Publication date in DKUM:	12.10.2022
Views:	950
Downloads:	360
Metadata:
Categories:	EPF
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	23.06.2022

Secondary language

Language:	English
Title:	Measuring stress of employees in organisation "x"
Abstract:	Stress in the 21st century is inevitable at every turn. In the theoretical part of the thesis, we examined stress, which has lots of definitions. One definition is that stress is a physiological or psychological response to internal or external stressors. We have learned that there are a huge number of types of stress; some can be positive and others negative. An individual goes through a three-step process that the body adapt to a stressor called adaptation syndrome. We have learned that factors are divided into those that cause stress in the work environment and those outside of it. Stress can be judged by the various symptoms we see and assess based on reactions and consequences. The consequences of stress are manifested at the level of the individual and the organization. We found that there are physical, behavioral, emotional, and cognitive symptoms in an individual. We have come to the realization that the key to stress management is through strategies, techniques and methods aimed at reducing the level of stress in an individual’s life. It is also important to prevent work stress and thus reduce the organization's health risks for individuals, as well as the costs of the organization itself. In the empirical part, we measured the level of stress in selected groups of employees in the organization "x", and used the literature from the theoretical part in the analysis. We came to the conclusions: in the company "x" the most common causes of stress are time pressure and overload, employees in the company "x" experience high levels of stress, men experience higher levels of stress than women, company "x" does not have developed systematic prevention and management of stress, and the most common consequences of a high level of stress in company “x” are difficult recruitment and dismissal of employees. Recommendations to the company "x" to reduce stress are the introduction of workshops and programs, employee involvement in strategic decision-making, fair distribution of tasks, stress management training, teambuilding, etc.
Keywords:	stress in the workplace, stressors, symptoms of stress, consequences of stress, prevention and management of stress

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