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Title:Nakupne navade odjemalcev glede živil, oblačil in tehničnih izdelkov v času epidemije COVID-19
Authors:ID Robnik, Nuša (Author)
ID Milfelner, Borut (Mentor) More about this mentor... New window
Files:.pdf VS_Robnik_Nusa_2022.pdf (1,43 MB)
MD5: BB1851C56A39E3C9EB2F4DF1F0AC69EA
 
Language:Slovenian
Work type:Diploma project paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:V diplomskem projektu obravnavamo, kako je epidemija COVID-19 vplivala na nakupne navade odjemalcev. V diplomski nalogi smo analizirali panogo živil, oblačil in tehničnih izdelkov. S pomočjo literature smo v teoretičnem delu predstavili nakupno vedenje in navade odjemalcev, dejavnike nakupnega vedenja ter kakšen je proces nakupnega odločanja. V teoretični del smo zajeli tudi marketinško komuniciranje z odjemalci in digitalno oglaševanje, ki je predvsem v času med epidemijo igralo pomembno vlogo, predvsem zaradi povečevanja zanimanja za spletne prodajalne, ter navsezadnje predstavili epidemijo COVID-19, njene ukrepe in spremembo nakupnih navad odjemalcev v Sloveniji. V empiričnem delu naloge smo prikazali rezultate raziskave nakupnih navad odjemalcev glede živil, oblačil in tehničnih izdelkov v času epidemije COVID-19. Ker je gospodarstvo presenetilo množično zapiranje prodajaln, se je trg temu moral prilagoditi. Z analizo smo ugotovili, da so odjemalci več kot v fizičnih prodajalnah posluževali spletnega nakupovanja, vendar če imajo možnost, še vedno radi nakupujejo v fizičnih prodajalnah. Ugotovili smo, da odjemalci radi posegajo po kombinaciji spletnega in fizičnega nakupovanja v prodajalnah.
Keywords:Nakupne navade, odjemalci, COVID-19.
Place of publishing:[Maribor]
Publisher:N. Robnik
PID:20.500.12556/DKUM-82243 New window
UDC:366.12
COBISS.SI-ID:124964867 New window
Publication date in DKUM:10.10.2022
Views:967
Downloads:86
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:05.08.2022

Secondary language

Language:English
Title:Consumer buying behaviour regarding food, clothing and technical products during the COVID-19 epidemic
Abstract:The thesis project looks at how the COVID-19 epidemic has affected customers purchasing habits. In the selected topic we analysed the industry of food, clothing and technical products. With the help of literature, we presented in the theoretical part the purchasing behaviour and habits of customers, what are the factors in purchasing behaviour and what is the purchasing decision-making process. The theoretical part also included marketing communication with customers and digital advertising, which played an important role, especially during the period of the epidemic, mainly due to increasing interest in online shops and ultimately presenting the COVID-19 epidemic, its actions and the change in customers purchasing habits in Slovenia. In the empirical part we showed the results of the survey of customers purchasing habits regarding food, clothes and technical products during the COVID-19 epidemic. As the economy was surprised by the mass closing of stores, the market had to adapt to that. According to the results, we found that customers were more interested in online shopping, but if they have an option they still like to shop in physical stores. They also prefer to intervene in the combination of online and physical shopping in stores.
Keywords:Consumers, buying behaviour, COVID-19.


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