| Title: | Corporate social responsibility considered with two systems theories : a case from Serbia |
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| Authors: | ID Zlatanović, Dejana (Author)
ID Mulej, Matjaž (Author)
ID Ženko, Zdenka (Author) |
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| Files: |  http://www.ng-epf.si/index.php/ngoe/article/view/293
http://www.ng-epf.si/index.php/ngoe/article/view/293
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | EPF - Faculty of Business and Economics
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| Abstract: | Corporate Social Responsibility (CSR) becomes one of the prerequisites for
success of contemporary organizations aimed at humankind’s survival by
sustainable development. As SR behavior can generate significant benefits,
more and more organizations are developing SR strategic plans and
implementing SR initiatives. In ISO 26000, CSR has three basic concepts:
Responsibility for one's influences over society, interdependence and holistic
approach. Therefore, authors focus on systemic approach to CSR. The purpose
is to demonstrate how combined use of appropriate systems theories can help
dealing with CSR. Accordingly, Dialectical Systems Theory (DST) and System
Dynamics (SD), as relevant systems theories, i.e. methodologies stemming
from different systemic paradigms, were selected. DST helped to identify
some relevant aspects and components of CSR which were empirically tested
in businesses in the Republic of Serbia. Hence, the following factors, i.e.
groups of SR activities are selected as relevant for improving organizational
performance: General CSR activities; CSR activities towards consumers; CSR
activities towards environmental protection and beneficiaries’ health, and
Socially responsible after sales activities. In addition, empirical research
results indicating the influence of the above factors on performance were the
basis for using the tools of SD, such as stock and flow diagrams and causal
loop diagrams. SD tools contribute to simulating the system's future behavior,
i.e. future performance level after improving these CSR activities. Authors
introduce a new, systemic approach to conceptualizing and researching CSR
by providing appropriate methodological support for exploring relevant
interdependencies of CSR aspects. |
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| Keywords: | corporate social responsibility, ISO 26000 holistic approach to CSR, dialectical systems theory, system dynamics |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Publication date: | 15.10.2022 |
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| Year of publishing: | 2022 |
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| Number of pages: | str. 10-17 |
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| Numbering: | Vol. 68, no. 3 |
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| PID: | 20.500.12556/DKUM-84536-319578d4-e6d3-1abc-bb24-aa6759802f9c  |
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| UDC: | 005.35:005.1(497.11) |
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| ISSN on article: | 0547-3101 |
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| COBISS.SI-ID: | 125438467 |
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| DOI: | 10.2478/ngoe-2022-0014 |
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| Publication date in DKUM: | 19.06.2023 |
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| Views: | 608 |
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| Downloads: | 19 |
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| Metadata: |    |
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| Categories: | Misc.
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