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DKUM
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Title:
Digital divide and the use of digital public services during the COVID-19 pandemic
Authors:
ID
Slijepčević, Sunčana
(
Author
)
Files:
https://journals.um.si/index.php/oe/article/view/2702
https://journals.um.si/index.php/oe/article/view/2702
RAZ_Slijepcevic_Suncana_2023.pdf
(573,53 KB)
MD5: A278327B5C481460CBA691618F528F61
URL of processed file:
https://journals.um.si/index.php/oe/article/view/2702
Language:
English
Work type:
Scientific work
Typology:
1.01 - Original Scientific Article
Organization:
EPF - Faculty of Business and Economics
Abstract:
The COVID-19 pandemic enhanced digital transformation. With the spread of the pandemic and the introduction of epidemiological measures, citizens were enforced to use the Internet to an increased extent. The digital divide among citizens and the capability of citizens to get an equal level of services has also come to the fore. The paper explores the changes in the use of e-government services and the impact of the pandemic on the citizens’ attitudes toward Internet use in Croatia. The analysis is based on the survey data. The results show that due to the pandemic, citizens became more dependent on IT equipment. Citizens spend more time using digital public services than in the pre-pandemic period. The results also reveal differences in the COVID-19 impact on the use of digital public services between different groups of population.
Keywords:
digital public services
,
e-government services
,
citizens
,
digital divide
,
internet use
Publication status:
Published
Publication version:
Version of Record
Publication date:
05.04.2023
Year of publishing:
2023
Number of pages:
str. 19-28
Numbering:
Vol. 69, no. 1
PID:
20.500.12556/DKUM-85628-be041370-e74d-639d-db8f-9ca7fc697576
UDC:
35:004.5:616-036.22
ISSN on article:
0547-3101
COBISS.SI-ID:
163269123
DOI:
10.2478/ngoe-2023-0003
Publication date in DKUM:
05.09.2023
Views:
414
Downloads:
79
Metadata:
Categories:
Misc.
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Record is a part of a journal
Title:
Naše gospodarstvo : revija za aktualna gospodarska vprašanja
Shortened title:
Naše gospod.
Publisher:
Ekonomsko-poslovna fakulteta, Društvo ekonomistov Maribor, Ekonomski center Maribor
ISSN:
0547-3101
COBISS.SI-ID:
751364
Licences
License:
CC BY 4.0, Creative Commons Attribution 4.0 International
Link:
http://creativecommons.org/licenses/by/4.0/
Description:
This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Secondary language
Language:
Slovenian
Title:
Digitalni razkorak in uporaba digitalnih javnih storitev med pandemijo COVID-19
Abstract:
Pandemija COVID-19 je okrepila digitalno preobrazbo. S širjenjem pandemije in uvedbo epidemioloških ukrepov so bili državljani prisiljeni v večji meri uporabljati internet. V ospredje je dodatno stopilo vprašanje digitalnega razkoraka med državljani in zmožnosti državljanov, da dobijo enako raven storitev. Članek raziskuje spremembe pri uporabi storitev e-uprave in vpliv pandemije na odnos državljanov do uporabe interneta na Hrvaškem. Analiza temelji na anketnih podatkih. Rezultati kažejo, da so državljani zaradi pandemije postali bolj odvisni od uporabe informacijske opreme. Državljani porabijo več časa za uporabo digitalnih javnih storitev kot v obdobju pred pandemijo. Rezultati razkrivajo tudi razlike v vplivu COVID-19 na uporabo digitalnih javnih storitev med različnimi skupinami prebivalstva.
Keywords:
digitalne javne storitve
,
storitve e-uprave
,
državljani
,
digitalni razkorak
,
uporaba interneta
Collection
This document is a part of these collections:
Naše gospodarstvo
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