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Title:Varnost in zasebnost pri spletnem nakupovanju z vidika potrošnikov
Authors:ID Borec, Eva (Author)
ID Marolt, Marjeta (Mentor) More about this mentor... New window
ID Marič, Miha (Comentor)
Files:.pdf VS_Borec_Eva_2023.pdf (2,09 MB)
MD5: 4ED4A69EEE2E5C5AAAC9A7613C8E9975
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Namen diplomskega dela je bilo preučiti varnost in zasebnost potrošnikov pri spletnem nakupovanju. Ker je spletno nakupovanje močno naraslo zadnja leta, so se na spletu pojavile množične prevare, te smo podrobneje opisali v diplomskem delu. Namen je opozoriti kupce glede varnosti in zasebnosti pri spletnem nakupovanju, da bi se zavarovali pred morebitnimi spletnimi prevarami. Tekom diplomskega dela smo uporabili naslednji metodi: metoda deskripcije (s katero smo opredelili osnovne pojme ključne za razumevanje obravnavane tematike) ter metodo analize. Opravili smo kvantitativno raziskavo – anketo. V zaključnem delu smo odgovarjali na raziskovalna vprašanja, ki smo si jih zastavili pred izvedeno raziskavo. Na podlagi tega smo prišli do zaključka, da obstajajo nekatere razlike glede zasebnosti in varnosti pri spletnem nakupovanju med starejšimi in mlajšimi potrošniki. Priporočili bi, da bi se podobne raziskave izvajale redno vsaj 1x letno, saj bi s tem dobili pogled kako se mnenja različnih starostnih skupin razlikuje skozi leta.
Keywords:spletno nakupovanje, potrošnik, spletne prevare, varnost, zasebnost
Place of publishing:Maribor
Year of publishing:2023
PID:20.500.12556/DKUM-86027 New window
COBISS.SI-ID:174482947 New window
Publication date in DKUM:01.12.2023
Views:734
Downloads:91
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:27.09.2023

Secondary language

Language:English
Title:Security and privacy in online shopping from the consumer's perspective
Abstract:The purpose of the thesis was studying how safe and private online shopping is for consumers. Online shopping has become very popular recently, and this has led to a lot of scams on the internet, which we described in detail in the thesis. The aim is to alert buyers to safety and privacy in online shopping to protect themselves from potential online scams. We used two methods in our thesis: description (with which we defined the basic concepts for understanding the topic at hand) and the method of analysis. We conducted a quantitative research - a survey. In the final part, we answered the research questions that we set before the research was carried out. Based on this, we came to the conclusion that there are some differences in privacy and security in online shopping between older and younger consumers. We recommend that similar research should be carried out regularly at least once a year, as this would give us a view of howthe opinions of different age groups differ over the years.
Keywords:online shopping, consumer, online scams, security, privacy


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