Analiza kulture zagotavljanja varnosti živil med zaposlenimi v gostinskih obratih hitre prehrane

Čonjić, Saša

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Title:	Analiza kulture zagotavljanja varnosti živil med zaposlenimi v gostinskih obratih hitre prehrane
Authors:	ID Čonjić, Saša (Author) ID Maletič, Matjaž (Mentor) More about this mentor...
Files:	UN_Conjic_Sasa_2023.pdf (1,64 MB) MD5: 937A1B9EEDD4DAC9F4909D577ABFE231
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Moderni način življenja je prinesel nove standarde za vsakega posameznika. Dostopnost informacij in globalizacija sta prinesli veliko novih zahtev in izzive za vse deležnike na gospodarskem trgu. Stremljenje k zdravemu življenju je človeka usmerilo na zdrav način prehranjevanja. Zaradi modernega sloga življenja ljudje v velikih mestih nimajo dovolj časa, da bi svoj obrok pripravili, in je odhod v gostinski obrat vsakodnevni pojav. Želja po zdravem prehranjevanju je prinesla novo področje, ki se imenuje »kultura zagotavljanja varnosti živil«. V okviru diplomskega dela smo proučevali, kateri so ključni dejavniki kulture zagotavljanja varnosti živil. Raziskovalni del je potekal v podjetju, ki sodi med največja gostinska podjetja, in sicer v treh restavracijah, ki imajo dobro razvit sistem usposabljanja zaposlenih, visoke standarde in visoke zahteve po varnosti živil. Pri raziskavi smo uporabili kombinacijo kvantitativnih (anketiranje zaposlenih) in kvalitativnih metod (opazovanje zaposlenih med procesom dela). Rezultati empiričnega dela so nam pokazali, da ima podjetje odličen sistem zagotavljanja varnosti živil na podlagi rednega in dobrega usposabljanja vseh zaposlenih ter dobrega načina motiviranja zaposlenih. Vse to v kombinaciji s timskim delom je prineslo visoko zavest zaposlenih glede zagotavljanja varnosti živil v restavracijah. Naredili smo tudi demografske značilnosti zaposlenih, s čimer smo želeli ugotoviti povezanost z dobrimi rezultati na področju kulture zagotavljanja varnosti živil. Ugotovitev raziskave je, da je za dobre rezultate kulture zagotavljanja varnosti živil poleg usposabljanja in motivacije kot ključne dejavnike treba poskrbeti za moderno tehnologijo, dobro delovno okolje ter produktivna in moderna delovna sredstva in opremo.
Keywords:	kultura zagotavljanja varnosti živil, usposabljanje zaposlenih, motivacija zaposlenih, varnost živil, standardi in procedure dela.
Place of publishing:	Maribor
Year of publishing:	2023
PID:	20.500.12556/DKUM-86191
COBISS.SI-ID:	177298947
Publication date in DKUM:	13.12.2023
Views:	689
Downloads:	68
Metadata:
Categories:	FOV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	20.10.2023

Secondary language

Language:	English
Title:	Analysis of food safety culture amongst employees in fast food restaurants
Abstract:	Today's lifestyles have brought new standards for all. Access to information and globalization have brought many new demands and challenges for all. The pursuit of a healthy life has brought people to a healthy diet. Due to the modern lifestyle, people in big cities do not have enough time to prepare their own meals and it is common to eat out every day. The desire for healthy food has given rise to a new field called »food safety culture«. In this thesis, we studied what are the key factors of food safety culture. The research part took place in a company that is one of the largest catering companies, in three restaurants that have a well-developed employee training system, high standards and high food safety requirements. A combination of quantitative (conducting a survey among employees) and qualitative methods (observing employees during the work process) was used for the research. The results of the empirical work have shown that the company has an excellent food safety system based on regular and good training of all employees and good methods of employee motivation. All of this, combined with teamwork, has resulted in a high level of food safety awareness among restaurant employees. We also did demographic profiling of the employees to see if there was a correlation with good food safety performance. The conclusion of the research was that a good food safety culture requires not only training and motivation as key elements, but also modern technology applications, a pleasant work environment, and productive and modern tools and equipment.
Keywords:	food safety culture, employee training, employee motivation, food safety, standards, and work procedures

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