Izgorelost zaposlenih: vzroki in posledice

Jenko, Jure

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Title:	Izgorelost zaposlenih: vzroki in posledice
Authors:	ID Jenko, Jure (Author) ID Žnidaršič, Jasmina (Mentor) More about this mentor...
Files:	MAG_Jenko_Jure_2023.pdf (1,46 MB) MD5: EE94CCB6ACE6BBDAFEDF0827A0A6EB90
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	V teoretičnem delu naloge smo najprej na splošno pogledali kaj sploh je izgorelost in kako na njo gledajo različni avtorji. V tem poglavju smo predelali simptome in stopnje izgorelosti, prav tako smo primerjali razlike med izgorelostjo in stresom. V naslednjem poglavju smo se ukvarjali z vzroki zaradi katerih pride do izgorelosti. Najprej smo pregledali vzroke povezane s posameznikom, kasneje z delovnim okoljem in nazadnje z zasebnim življenjem posameznika. V zadnjem teoretičnem poglavju pa je bil poudarek na posledicah in okrevanju po izgorelosti. Ta poglavje smo razdelili na psihološke in fiziološke posledice in posledice povezane z organizacijo. Na koncu je sledilo okrevanje in različne metode povezane s tem. Kasneje smo anketirali naključne zaposlene osebe predvsem z namenom, da ugotovimo kakšno je poznavanje simptomov izgorelosti in splošna ozaveščenost o vzrokih in posledicah. Prav tako nas je zanimalo v kolikšni meri zaposleni prejemajo informacije o izgorelosti s strani organizacije v kateri so zaposleni in če jim v podjetju nudijo kakršnakoli izobraževanja in delavnice, ki bi večale ozaveščenost o tej tematiki in jo posledično preprečevale. Intervjuvali smo tudi tri osebe, ki so pred časom že izgorele in so si po tej grozni bolezni že opomogle. V naših dveh analizah smo ugotovili, da nekaj ozaveščenosti o izgorelosti ljudje še vseeno imajo, predvsem so zelo dobro prepoznali simptome izgorelosti. Osebe, ki so bile priče izgorelosti nekoga v njihovi bližini so bolje ozaveščene o vzrokih in posledicah izgorelosti, kot osebe, ki tega niso izkusile. Ugotovili smo tudi, da o ozaveščenosti med mlajšimi in starejšimi ljudmi ni razlik. Najbolj pomembna ugotovitev te raziskave pa je bila, da zaposleni ne prejemajo ustreznih informacij glede izgorelosti s strani organizacij v katerih so zaposleni.  Zaradi teh ugotovitev svetujemo vsem organizacijam, da izvajajo čim več izobraževanj, ki so povezane s to tematiko, saj bo večja ozaveščenost o izgorelosti pripomogla k zmanjšanju procenta izgorelih ljudi in posledično manjše finančne izgube za podjetje.
Keywords:	Izgorelost, zaposleni, stres, organizacija
Place of publishing:	Maribor
Year of publishing:	2023
PID:	20.500.12556/DKUM-86380
COBISS.SI-ID:	180559363
Publication date in DKUM:	11.01.2024
Views:	849
Downloads:	223
Metadata:
Categories:	FOV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	22.11.2023

Secondary language

Language:	English
Title:	Employee burnout: causes and consequences
Abstract:	In the theoretical part, we first generally examined occupational burnout: what it even is and how different authors conceive of it. In this chapter, we went through the symptoms and degrees of burnout, as well as comparing the differences between burnout and stress. In the following chapter, we studied the causes leading to burnout. We first analysed causes related to the individual, then those linked to the workplace, and lastly the ones having to do with the private life of the individual. In the last theoretical chapter, emphasis was on the consequences of and the recovery after burnout. This chapter was divided into psychological and physiological consequences and consequences related to organisation. Finally, we examined different methods of recovery.  After that we polled random employees, our foremost intention being to find out how much they knew about the symptoms, causes, and effects of burnout. We also wanted to know to what degree the employees were informed by their companies about burnout, and whether they were offered any sort of education or workshops with the intention of increasing awareness about it and consequently reducing it. Next, we conducted interviews with three persons, all of which had suffered from burnout and had since recovered from it. In our two analyses, we found out that there in fact is some level of awareness among the employees about burnout. Most of all they were able to recognise the symptoms very well. People who had the opportunity to be around a person suffering from burnout had greater awareness than those who did not. We also found out that there is no significant difference in awareness between younger and older populations. But the most important finding of the study was that the employees do not receive from their companies sufficient and appropriate information related to burnout. Given all these findings, our advice to all companies is to increase educational workshops about this topic. This will increase the awareness about occupational burnout, which in turn will help reduce the percentage of burned-out people and decrease financial loss in companies.
Keywords:	Burnout, emoployees, stress, organization

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