| Title: | Barriers to applying last-mile logistics in the Egyptian market : an extension of the technology acceptance model |
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| Authors: | ID Sultan, Mohamed Amr (Author)
ID Kramberger, Tomaž (Author)
ID Barakat, Mahmoud (Author)
ID Ali, Ahmed Hussein (Author) |
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| Files: |  https://www.mdpi.com/2071-1050/15/17/12748
 Sultan_et_al.-Barriers_to_applying_last-mile_logistics_in_the_Egyptian_market.pdf (1,04 MB)
MD5: 7D1F8D1E8EFA06D57BBA24F93D74F05C
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| Language: | English |
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| Work type: | Article |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FL - Faculty of Logistic
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| Abstract: | Drawing on the Technology Acceptance Model (TAM), this research aims to investigate
the impact of social, environmental, and technological barriers on adopting the last-mile logistics
application. This research used a self-administrative questionnaire to collect 1060 respondents from
the Egyptian market and analysed it using partial least square structural equation modeling. The
findings revealed that some elements could obstruct the implementation of last-mile delivery technologies, namely complexity, collaboration efforts between users and application developers and the
impact of technical knowledge and expertise on the potentially involved users. The sharing economy
helps organisations reduce contaminants, emissions and carbon footprints, and last-mile logistics is
one of the tools of the sharing economy that can enhance the productivity and competitiveness of
logistics and boost consumer fulfillment. This research will help enhance organisations’ performance
in Egypt as a developing country and push towards applying environmental sustainability practices,
as it introduces a tool to enhance customer satisfaction and reduce emissions by illustrating how
last-mile logistics can be implemented. This is particularly important as last-mile logistics face some
implementation barriers, especially in developing countries. In addition, it will help in extending
the theory through conceptualising its abstract ideas with the research variables and applying it in a
different context.
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| Keywords: | technology acceptance model, technology implementation barrier, last-mile delivery, sustainability, sharing economy, structural equation modelling |
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| Publication status: | Published |
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| Publication version: | Author Accepted Manuscript |
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| Publication date: | 01.09.2023 |
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| Year of publishing: | 2023 |
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| Number of pages: | str. 1-25 |
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| Numbering: | Vol. 15, issue 17, [article no.] 12748 |
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| PID: | 20.500.12556/DKUM-86575  |
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| UDC: | 005.51:656 |
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| ISSN on article: | 2071-1050 |
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| COBISS.SI-ID: | 177636355 |
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| DOI: | 10.3390/su151712748 |
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| Publication date in DKUM: | 15.12.2023 |
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| Views: | 719 |
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| Downloads: | 72 |
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| Metadata: |    |
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| Categories: | Misc.
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