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Title:Upravljanje pravic uporabnikov v aplikacijah
Authors:ID Nartnik, Matic (Author)
ID Lenart, Gregor (Mentor) More about this mentor... New window
Files:.pdf VS_Nartnik_Matic_2024.pdf (3,04 MB)
MD5: 4E620C2B79D1CFCC649FFE9A56A1469C
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Preučevano podjetje se spopada s problemom, da v procesu dodeljevanja pravic in dostopov do aplikacij za interne uporabnike prihaja do zaostankov, ki neugodno vplivajo na poslovanje podjetja. V sklopu diplomskega dela smo se osredotočili na poslovni proces dodeljevanja pravic in dostopov do aplikacije internim uporabnikom ter po metodi študije primera raziskali in analizirali obstoječi proces. Analiza procesa je jasno izpostavila problematične korake v procesu. Ker gre za režijske korake, ki jih ročno izvajajo administratorji, smo v sklopu diplomskega dela v orodju za upravljanje zahtevkov Freshservice in v orodju za avtomatizacijo N8N avtomatizirali režijske korake procesa. Rezultat vrednotenja predlagane rešitve je bil približno 74-odstotno skrajšan povprečni čas trajanja procesa, hkrati pa se je izboljšala tudi konsistentnost in razložljivost procesa.
Keywords:optimizacija, avtomatizacija, procesi
Place of publishing:Maribor
Year of publishing:2024
PID:20.500.12556/DKUM-87776 New window
COBISS.SI-ID:197270787 New window
Publication date in DKUM:30.05.2024
Views:344
Downloads:35
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:28.03.2024

Secondary language

Language:English
Title:Management of user privileges in applications
Abstract:The company being studied is experiencing delays in the process of assigning rights and access to internal applications, which has a negative impact on its business operations. As part of my thesis, I delved into the business process of assigning rights and access to internal applications and performed a case study analysis of the existing process. The analysis brought to light several problematic steps that were manually performed by administrators, resulting in unnecessary overhead. To address this, I automated these steps using the Freshservice ticket management tool and the N8N automation tool. The proposed solution was evaluated and resulted in an impressive 74% reduction in the average process duration, while also improving the consistency and clarity of the process.
Keywords:optimisation, automatisation, processes


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