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Title:Vpliv stresa na delovnem mestu natakarja
Authors:ID Blaznik, Ema (Author)
ID Šprajc, Polona (Mentor) More about this mentor... New window
Files:.pdf VS_Blaznik_Ema_2024.pdf (1,36 MB)
MD5: 6DEF98A01EA6E0AF6518D6D2ACD60C7C
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Namen diplomskega dela je bil ugotoviti, kakšen je vpliv stresa na delovnem mestu natakarja oziroma natakarice. V teoretičnem delu je predstavljeno, kaj sploh je stres, kateri so viri stresa, znaki, posledice in kakšno je spopadanje z njim. Sledijo opis in razlaga stresa na delovnem mestu, viri, znaki in posledice ter načini, kako se spopadati s takšno vrsto stresa. Na koncu teoretičnega dela smo se osredotočili na stres, ki ga doživljajo zaposleni v poklicu natakarja oziroma natakarice, in prav tako na vire, znake in posledice stresa pri njih. Pri teoretičnem delu smo uporabili metodo deskripcije in kompilacije. V raziskovalnem delu diplomskega dela pa je raziskan izključno stres na delovnem mestu natakarja oziroma natakarice. Z anketo smo pridobili odgovore o vplivu stresa na natakarje in natakarice. Ugotovili smo, da so zaposleni v povprečju občasno (od dva- do trikrat tedensko) pod vplivom stresa. Vir stresa, ki najmočneje vpliva na njih, je premalo spoštovanja. Najpogostejši opaženi znaki stresa so nepotrpežljivost, razdražljivost in slaba volja. Kot posledica stresa se najpogosteje pojavijo spremembe razpoloženja. Pri spopadanju s stresom se jih največ odloči za pogovor s prijateljem oziroma prijateljico.
Keywords:stres, stres na delovnem mestu natakarja, natakar in natakarica, vzroki stresa, posledice stresa
Place of publishing:Maribor
Year of publishing:2024
PID:20.500.12556/DKUM-88044 New window
COBISS.SI-ID:197515779 New window
Publication date in DKUM:03.06.2024
Views:302
Downloads:67
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:08.04.2024

Secondary language

Language:English
Title:The impact of stress in the workplace of a waiter
Abstract:The purpose of the thesis is to determine the impact of stress in the workplace of a waiter and waitresses. The theoretical part introduces what stress is, its stressors, signs, consequences and how to cope with it. Later, we describe and explain workplace stress, including its stressors, signs, consequences and coping mechanisms. Towards the end of the theoretical section, we specifically focus on the stress experienced by employees in the waiter and waitress profession, including stressors, signs and consequences. In the theoretical part, we will use the descriptive and compilation method. In the research part of the thesis, we exclusively investigate stress in the workplace of waiters and waitresses. Through a survey, we obtained responses regarding the impact of stress on waiters and waitresses. We found that employees are on average occasionally (2 to 3 times a week) under the influence of stress. The most significant stressor affecting them is lack of respect. The most commonly observed signs of stress are impatience or irritability and bad mood. The most frequent consequence of stress is mood swings. In coping with stress, most of them chose to talk to a friend.
Keywords:stress, workplace stress, waiter and waitress, causes of stress, consequences of stress


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