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Title:Uporaba umetne inteligence pri promociji izdelkov: analiza primera
Authors:ID Ivanović, Filip (Author)
ID Perko, Igor (Mentor) More about this mentor... New window
Files:.pdf VS_Ivanovic_Filip_2024.pdf (1,94 MB)
MD5: 7F2AF74427B94D3D472EF88FC63D4E63
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Raziskali smo različne vrste digitalnih promocijskih pripomočkov, ki jih podjetja ustvarjajo za svoje stranke. Ključna gradiva vključujejo promocijske videoposnetke, grafične oglase, animirane vsebine, prilagojene spletne strani in vsebine za družbene medije. Ta digitalna orodja podjetjem omogočajo učinkovito komunikacijo s ciljnim občinstvom in večjo prepoznavnost blagovne znamke na spletu. Diplomska naloga se osredotoča na raziskovanje vloge umetne inteligence v digitalni promociji. Opisuje, kako umetna inteligenca olajša avtomatizacijo ustvarjanja promocijskih vsebin in optimizira poslovne procese. Opazovali smo procese, kot je razvoj scenarijev za promocijske videe, in ugotovili, da orodje, ki temelji na umetni inteligenci, bistveno poveča učinkovitost in kakovost končnih izdelkov. Potrdili smo, da vključitev klepetalnih robotov na spletna mesta izboljša odzivni čas na poizvedbe strank in s tem izboljša uporabniško izkušnjo. Na podlagi analize podatkov je bilo ugotovljeno, da je uvedba klepetalnega robota privedla do bistvenega skrajšanja odzivnega časa, povečanja zadovoljstva strank in zmanjšanja delovne obremenitve zaposlenih. Opravili smo tudi intervju z Nejcem Gergičem, vodjo projektov v podjetju Futuristica, ki je zagotovil dodaten vpogled v procese dela z umetno inteligenco. Zaključek diplomskega dela potrjuje, da umetna inteligenca ne le optimizira poslovne procese, temveč tudi pomembno prispeva k izboljšanju uporabniške izkušnje, kar podjetjem omogoča pridobitev konkurenčne prednosti na trgu. Diplomsko delo tako ponuja celovit pregled uporabe umetne inteligence v sodobnem digitalnem svetu.
Keywords:umetna inteligenca, digitalni promocijski materiali, tehnološke inovacije, avtomatizacija procesov, ustvarjanje vsebin.
Place of publishing:Maribor
Publisher:F. Ivanović
Year of publishing:2024
PID:20.500.12556/DKUM-90391 New window
UDC:004.8
COBISS.SI-ID:211075075 New window
Publication date in DKUM:10.10.2024
Views:314
Downloads:79
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.
Licensing start date:02.09.2024

Secondary language

Language:English
Title:Use of artificial intelligence in product promotion: case analysis
Abstract:We have researched the different types of digital promotional tools that companies create for their customers. Key materials include promotional videos, graphic ads, animated content, customised websites and social media content. These digital tools allow companies to communicate effectively with their target audience and increase brand awareness online. The thesis focuses on exploring the role of artificial intelligence in digital promotion. It describes how artificial intelligence facilitates the automation of promotional content creation and optimises business processes. We observed processes such as the development of scripts for promotional videos, and found that AI-based tools significantly increase the efficiency and quality of the final products. We confirmed that the inclusion of chatbots on websites improved the response time to customer queries, thereby improving the user experience. Based on the data analysis, it was found that the implementation of chatbots led to a significant reduction in response time, increased customer satisfaction and reduced staff workload. We also interviewed Nejc Gergič, Project Manager at Futuristica, who provided additional insight into the processes of working with AI. The conclusion of the thesis confirms that not only does AI optimise business processes, but it also contributes significantly to improving the customer experience, which enables companies to gain a competitive advantage in the market. The thesis thus provides a comprehensive overview of the use of AI in the modern digital world.
Keywords:artificial intelligence, digital promotional materials, technological innovation, process automation, content creation.


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