Vpliv pandemije COVID-19 na digitalizacijo poslovanja v malih in srednje velikih podjetjih

Jerman, Luka

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Title:	Vpliv pandemije COVID-19 na digitalizacijo poslovanja v malih in srednje velikih podjetjih
Authors:	ID Jerman, Luka (Author) ID Huđek, Ivona (Mentor) More about this mentor...
Files:	UN_Jerman_Luka_2024.pdf (1,34 MB) MD5: 07A4757793ED4D3039CDFFCE2D8AF3A8
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	Pandemija COVID-19 je postavila malim in srednje velikim podjetjem obilo izzivov. Mala in srednje velika podjetja so bila zaradi omejitev gibanja prisiljena spremeniti svoj način poslovanja. V raziskovalni nalogi smo primerjali deleže uporabe digitalnih tehnologij v malih in srednje velikih slovenskih in podjetij v EU-27. V času pandemije so podjetja pospešeno izvajala digitalno transformacijo, kjer so uporabljala razne tehnologije, kot so internet stvari (IoT), brezžična omrežja nove generacije, računalništvo v oblaku, analitiko velepodatkov (ang. »Big Data«), umetno inteligenco (ang. »AI«), veriženje blokov (ang. »Blockchain«) in računalniško moč. Z napredkom tehnologije je postala pomembna kibernetska varnost, saj podjetja postajajo bolj odvisna od digitalnih tehnologij. V malih in srednje velikih podjetjih se je čez čas spreminjal delež zaposlenih z internetnim dostopom. Med pandemijo so največji delež imela srednje velika slovenska podjetja, najmanjši delež pa srednje velika podjetja v EU-27. Mala slovenska podjetja so ob začetku pandemije COVIDA-19 najslabše implementirala informacijsko-komunikacijske tehnologije. Srednje velika podjetja EU-27 so se boljše prilagodila kot mala podjetja EU-27. Slovenski MSP so se slabše prilagodili kot EU-27 MSP. Delež implementacije IKT tehnologij se je v Sloveniji in EU-27 razlikoval glede na velikost podjetja. Pandemija COVIDA-19 je povzročila rast IKT incidentov. Največje povečanje zasledimo v malih slovenskih podjetjih, kjer je raba IKT najnižja. Podjetja so v času omejitve gibanja začela pospešeno uporabljati spletno prodajo, ki je v času pandemije COVIDA-19 omogočila obstoj veliko podjetij. Največji delež spletne prodaje med pandemijo COVIDA-19 so imela srednje velika slovenska podjetja, vendar je delež po koncu pandemije COVIDA-19 začel upadati. Pandemija COVIDA-19 je pospešila delo od doma. Veliko podjetij je v času pandemije COVIDA-19 kot odziv na prepoved gibanja začelo uporabljati delo od doma, katerega delež je v začetku pandemije narasel. Delež je po koncu pandemije upadel.
Keywords:	pandemija COVID-19, mala in srednje velika podjetja, digitalizacija, EU-27, poslovanje.
Place of publishing:	Maribor
Publisher:	L. Jerman
Year of publishing:	2024
PID:	20.500.12556/DKUM-90543
UDC:	005.3:004
COBISS.SI-ID:	215731971
Publication date in DKUM:	20.11.2024
Views:	196
Downloads:	83
Metadata:
Categories:	EPF
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	08.09.2024

Secondary language

Language:	English
Title:	The impact of the COVID-19 pandemic on the digitalization of business in small and medium-sized enterprises
Abstract:	The COVID-19 pandemic was troublesome for small and medium sized enterprises. Due to movement restrictions, they were forced to change their way of operating. In this research, we compared shares of digital technologies usage in Slovenian and European small and medium sized enterprises. During the pandemic, the implementation of digital transformation accelerated, where various technologies were used, such as the Internet of Things (IoT), next-generation wireless networks, cloud computing, big data analytics, artificial intelligence (AI), blockchain, and computing power. As technology advanced, cybersecurity became more important as businesses became more dependent on digital technologies. The share of employees with internet access varied from time to time. The highest share was found in medium sized Slovenian enterprises, but the lowest share was found in medium sized EU-27 enterprises. Small Slovenian enterprises were the worst at implementing ICT technologies. Medium-sized EU-27 companies adapted better than small EU-27 companies. Slovenian enterprises were worse at adapting than EU-27 enterprises. The implementation of ICT was different between small and medium sized enterprises. During the pandemic, there was an increase in ICT incidents, the largest share was in small Slovenian enterprises, where the ICT usage was the lowest. During movement restrictions, companies quickly adopted e-commerce, which during the pandemic enabled many enterprises to survive. The largest share of e-business during the COVID-19 pandemic was held by medium-sized Slovenian companies, but after the pandemic this share began to decline. A lot of employees started working remotely during the COVID-19 pandemic as a result to movement restrictions. The remote work share decreased after the COVID-19 pandemic.
Keywords:	COVID-19 pandemic, small and medium sized enterprises, digitalization, EU-27, business.

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