| Title: | Uporaba ITIL in IDEAL pri vzpostavitvi storitvenega centra : diplomska naloga univerzitetnega študijskega programa |
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| Authors: | ID Gorenc, Matjaž (Author)
ID Vajde Horvat, Romana (Mentor) More about this mentor...  |
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| Files: |  Uporaba_ITIL_in_IDEAL_pri_vzpostavitvi_storitvenega_centra.pdf (2,22 MB)
MD5: FDA4DAE5C794282F5B8396AF545F657E
PID: 20.500.12556/dkum/fbd9a52d-e065-4ed2-93ba-6eb5fd14b509
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| Language: | Slovenian |
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| Work type: | Undergraduate thesis |
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| Organization: | FERI - Faculty of Electrical Engineering and Computer Science
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| Keywords: | informatika, vodenje informacijskih obdelav, organizacija poslovnih procesov, izboljšanje poslovnih procesov, storitveni center, enotna dostopna točka, model ITIL, model IDEAL, diplomske naloge |
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| Place of publishing: | Maribor |
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| Publisher: | [M. Gorenc] |
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| Year of publishing: | 2008 |
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| PID: | 20.500.12556/DKUM-9128 |
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| UDC: | 004.738:338.46(043.2) |
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| COBISS.SI-ID: | 12273942 |
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| NUK URN: | URN:SI:UM:DK:WJIHAZZZ |
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| Publication date in DKUM: | 19.05.2008 |
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| Views: | 3989 |
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| Downloads: | 415 |
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| Metadata: |    |
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| Categories: | KTFMB - FERI
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