| Title: | The relation between project team conflict and user resistance in software projects |
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| Authors: | ID Vrhovec, Simon (Author)
ID Markelj, Blaž (Author) |
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| Files: |  Vrhovec-2021-The_relation_between_project_team.pdf (589,11 KB)
MD5: 80E27CEB9E2CF6BBFF880336AB5C7134
 https://doi.org/10.1371/journal.pone.0260059
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FVV - Faculty of Criminal Justice and Security
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| Abstract: | This study aims to explore the relation between conflict in the project team and user resistance to change in software projects. Following a cross-sectional research design, a survey was conducted among 1,000 largest companies in Slovenia (N = 114). The results of PLSSEM analysis indicate that task and process conflicts in the project team are associated with user resistance. This study is among the first to associate conflict within the project team and user resistance in the implementing organization. It is also one of the first studies to investigate the relations between different types of conflict and user resistance. Project managers may invest resources into adequately managing conflicts within the project team related to tasks in which the project team interacts with users of developed software to lower user resistance. Project with poorly defined roles (e.g., agile and information security projects) may be more prone to user resistance than projects with clearly defined roles. |
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| Keywords: | project management, software project, relationship conflict, task conflict, process conflict, resistance to change |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 30.09.2021 |
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| Article acceptance date: | 30.10.2021 |
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| Publication date: | 16.11.2021 |
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| Publisher: | Public Library of Science |
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| Year of publishing: | 2021 |
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| Number of pages: | Str. 1-11 |
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| Numbering: | Letn. 11, št. 11, št. članka 0260059 |
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| PID: | 20.500.12556/DKUM-91314  |
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| UDC: | 004.413(0.034.2) |
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| ISSN on article: | 1932-6203 |
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| COBISS.SI-ID: | 85242883 |
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| DOI: | 10.1371/journal.pone.0260059.s003 |
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| Publication date in DKUM: | 11.12.2024 |
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| Views: | 166 |
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| Downloads: | 14 |
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| Metadata: |    |
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| Categories: | Misc.
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