Analiza uporabe in poznavanja vitkih pristopov med zdravstvenimi delavci

Leskovar, Kristina

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Title:	Analiza uporabe in poznavanja vitkih pristopov med zdravstvenimi delavci
Authors:	ID Leskovar, Kristina (Author) ID Maletič, Matjaž (Mentor) More about this mentor...
Files:	MAG_Leskovar_Kristina_2025.pdf (1,29 MB) MD5: 3348D5C769D8105E17ABD49F65D73AA8
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Magistrsko delo obravnava uporabo in poznavanje vitkih pristopov med zdravstvenimi delavci v slovenskih zdravstvenih ustanovah. Namen raziskave je bil ugotoviti, v kolikšni meri zdravstveni delavci poznajo metode vitkih pristopov, kot so 5S, KAIZEN, KANBAN, SMED in 7 IZGUB, ter kako pogosto in na kakšen način jih uporabljajo v praksi. Z empirično raziskavo, izvedeno s pomočjo anketnega vprašalnika med 160 zdravstvenimi delavci, so bile analizirane razlike v poznavanju glede na vrsto zdravstvene ustanove, stopnjo izobrazbe in delovno mesto. Rezultati so pokazali nizko raven splošnega poznavanja vitkih pristopov – več kot dve tretjini anketiranih zanje še ni slišalo. Kljub temu je večina anketirancev izrazila pripravljenost za dodatno izobraževanje in prepoznala potencial teh metod za izboljšanje delovnih procesov. Statistične analize so potrdile, da obstajajo razlike v poznavanju metod glede na vrsto ustanove: največje poznavanje je bilo zaznano v bolnišnicah, najmanjše pa v domovih za starejše. Ugotovljena je bila tudi povezava med zaznavo koristi vitkih pristopov in pripravljenostjo za izobraževanje, medtem ko povezava s stopnjo izobrazbe ni bila statistično značilna. Najpogosteje uporabljena metoda je bila 5S, medtem ko so druge metode uporabljali redkeje. Najpogostejše ovire za uvedbo vitkih pristopov so bile pomanjkanje časa, izobraževanja in podpore vodstva. Kljub temu rezultati nakazujejo, da obstaja visoka raven interesa za njihovo uporabo, kar predstavlja pomembno priložnost za nadaljnje usposabljanje in organizacijske spremembe. Delo poudarja potrebo po večji ozaveščenosti, strateški podpori in sistematični uvedbi vitkih pristopov, saj ti lahko prispevajo k boljši organizaciji dela, večji učinkovitosti in višji kakovosti zdravstvene oskrbe.
Keywords:	Vitki pristopi, zdravstveni delavci, organizacija dela, optimizacija procesov, zdravstveni sistem
Place of publishing:	Maribor
Year of publishing:	2025
PID:	20.500.12556/DKUM-92772
COBISS.SI-ID:	240832003
Publication date in DKUM:	30.06.2025
Views:	188
Downloads:	40
Metadata:
Categories:	FOV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	12.05.2025

Secondary language

Language:	English
Title:	Analysis of the use and knowledge of lean approaches among employees in the healthcare sector
Abstract:	This master's thesis examines the use and awareness of lean approaches among healthcare workers in Slovenian healthcare institutions. The aim of the research was to determine to what extent healthcare professionals are familiar with lean methods such as 5S, KAIZEN, KANBAN, SMED and the 7 WASTES and how often and in what way these methods are applied in practice. An empirical study was conducted using a questionnaire completed by 160 healthcare professionals. The differences in knowledge were analyzed according to the type of healthcare institution, level of education and professional position. The results showed that awareness of lean methods is generally low – more than two thirds of respondents had never heard of them. Nevertheless, the majority expressed a willingness to undergo further training and recognized the potential of these methods to improve work processes. Statistical analysis confirmed differences in knowledge depending on the type of institution: the highest level of awareness was found in hospitals, the lowest in nursing homes. A correlation was found between the perceived benefits of lean approaches and the willingness to participate in training, while the correlation with the level of education was not statistically significant. The most frequently used method was 5S, while other methods were used less frequently. The main barriers to implementing lean approaches were lack of time, lack of training and management support. Despite these challenges, the results show a high level of interest in applying lean methods, which represents a valuable opportunity for further training and organizational change. The thesis highlights the need for greater awareness, strategic support and systematic implementation of lean approaches as they can contribute to better organization of work, increased efficiency and improved quality of healthcare services.
Keywords:	Lean approaches, healthcare professionals, work organization, process optimization, healthcare system

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