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Title:Vpliv umetne inteligence na e-poštni marketing
Authors:ID Gomboši, Iva (Author)
ID Sternad Zabukovšek, Simona (Mentor) More about this mentor... New window
Files:.pdf UN_Gombosi_Iva_2025.pdf (966,72 KB)
MD5: DE6C907DF68480F887CCD8EBA2912E1C
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Diplomsko delo obravnava vpliv umetne inteligence na e-poštni marketing, ki postaja eden ključnih elementov sodobne digitalne komunikacije med podjetji in uporabniki. E-poštni marketing zaradi svoje stroškovne učinkovitosti, personalizacije in merljivost ostaja nepogrešljivo trženjsko orodje, a njegova uspešnost je danes vse bolj odvisna od integracije naprednih tehnologij. Umetna inteligenca omogoča optimizacijo časa pošiljanja, dinamično generiranje vsebin, vedenjsko segmentacijo ter napredno napovedovanje odzivnosti uporabnikov. Z uporabo umetne inteligence postajajo kampanje bolj ciljno usmerjene, relevantne in učinkovite. V teoretičnemu delu so predstavljeni temeljni pojmi s področja elektronske pošte, e-poštnega marketinga ter umetne inteligence. Poudarek je na osnovnih funkcionalnostih, prednostih, slabostih in izzivih njihovega povezovanja. Analizirana je tudi vloga umetne inteligence v konkretni digitalni platformi Odoo, ki omogoča integracijo vseh poslovnih procesov, vključno z e-poštnim marketingom, ter ponuja napredne rešitve za avtomatizacijo in personalizacijo kampanj. Analiza digitalne platforme Odoo potrjuje, da uporaba umetne inteligence v tem modulu omogoča izboljšano segmentacijo, večjo relevantnost vsebin ter višjo angažiranost prejemnikov. Umetna inteligenca pozitivno vpliva na učinkovitost e-poštnih kampanj, izboljšuje stopnjo konverzije ter zmanjšuje stopnjo odjav. Diplomsko delo potrjuje, da umetna inteligenca predstavlja ključno konkurenčno prednost za podjetja, ki želijo s pomočjo e-poštnega marketinga graditi dolgoročne ter personalizirane odnose s strankami.
Keywords:E-poštni marketing, umetna inteligenca, personalizacija, segmentacija, Odoo.
Place of publishing:Maribor
Publisher:I. Gomboši
Year of publishing:2025
PID:20.500.12556/DKUM-92993 New window
UDC:004.8:658.8
COBISS.SI-ID:246130947 New window
Publication date in DKUM:21.08.2025
Views:347
Downloads:68
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:29.05.2025

Secondary language

Language:English
Title:The impact of artificial intelligence on email marketing
Abstract:The thesis explores the impact of artificial intelligence on email marketing, which is becoming one of the key elements of modern digital communication between companies and users. Due to its cost-effectiveness, personalization, and measurability, email marketing remail an indispensable marketing tool, but its success increasingly depends on the integration of advanced technologies. Artificial intelligence enables the optimization of sending times, dynamic content generation, behavioural segmentation, and advanced prediction of user responsiveness. With the use of artificial intelligence, campaigns become more targeted, relevant, and effective. The theoretical part presents the fundamental concepts related to email, email marketing, and artificial intelligence. The focus is on the basic functionalities, advantages, disadvantages, and challenges of integrating these elements. The role of artificial intelligence is also analysed within the digital platform Odoo, which allows for the integration of all business processes, including email marketing, and offers advanced solutions for campaign automation and personalization. Analysis of the digital platform Odoo confirms that the use of artificial intelligence in this module enables improved segmentation, greater content relevance, and higher recipient engagement. Artificial intelligence positively impacts the effectiveness of email campaigns, improving open and conversion rates while reducing unsubscribe rate. The thesis confirms that artificial intelligence represents a key competitive advantage for companies aiming to build long term and personalized customer relationships through email marketing.
Keywords:Email marketing, artificial intelligence, personalization, segmentation, Odoo.


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