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Title:Public attitudes towards artificial intelligence and its applications
Authors:ID Gjergjek, Tomaž (Author)
ID Iršič, Matjaž (Mentor) More about this mentor... New window
Files:.pdf MAG_Gjergjek_Tomaz_2025.pdf (2,07 MB)
MD5: 283C057CAF9D533E10F7DA80AD9C16D1
 
Language:English
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:In this master’s thesis, we researched how people perceive artificial intelligence (AI) and the factors that shape their attitudes. Understanding public attitudes toward AI is crucial for ensuring its responsible development and deployment, aligning technological progress with societal expectations, and addressing ethical and social concerns. The primary goal of this study was to gain a comprehensive understanding of how the public forms attitudes toward AI and how these are influenced by perceived threats, societal benefits, and trust in institutions involved in AI development. The theoretical part reviewed the literature on the foundations of attitudes and on public perceptions of artificial intelligence, providing an essential framework for the empirical analysis. In the empirical part, a survey was conducted to explore public attitudes toward AI. Respondents were asked about their perceptions of AI as a potential threat, its societal benefits, their level of trust in institutions and companies responsible for AI, and their overall stance toward the technology. The results revealed that individuals who perceive AI as a threat to their jobs or privacy tend to hold significantly more negative attitudes. In contrast, perceived societal benefits and institutional trust did not show a statistically significant impact on overall attitudes toward AI. These findings highlight that personal concerns play a greater role than broader societal considerations or institutional trust. They also underline the importance of addressing individual fears and enhancing transparency in the development and deployment of AI technologies. Although the study faces limitations, such as a non-representative sample and reliance on self-reported survey data, it provides important insights into the complexity of public attitudes toward AI. Future research should include longitudinal and cross-cultural studies, as well as a combination of quantitative and qualitative methods, to capture the dynamic and multifaceted nature of public perceptions. The study contributes to a deeper understanding of how AI is perceived and emphasizes the need for a responsible, ethical, and socially sensitive approach to its integration into society.
Keywords:artificial intelligence (AI), public attitudes, perceived threats, societal benefits, trust in institutions, ethical considerations
Place of publishing:Maribor
Publisher:T. Gjergjek]
Year of publishing:2025
PID:20.500.12556/DKUM-93591 New window
UDC:004.8:316.65
COBISS.SI-ID:255456003 New window
Publication date in DKUM:30.10.2025
Views:186
Downloads:43
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:04.07.2025

Secondary language

Language:Slovenian
Title:Stališča javnosti do umetne inteligence in njene uporabe
Abstract:V magistrskem delu smo raziskovali, kako javnost dojema umetno inteligenco (UI) ter kateri dejavniki oblikujejo ta stališča. Razumevanje stališč javnosti je ključno za odgovoren razvoj in uporabo umetne inteligence, saj omogoča usklajevanje tehnološkega napredka s pričakovanji družbe ter naslavlja pomembna etična in družbena vprašanja. Raziskava se je osredotočila na povezave med zaznavo groženj, ki jih predstavlja UI, njenimi družbenimi koristmi, zaupanjem v institucije in podjetja, ki razvijajo to tehnologijo, ter splošnimi stališči do umetne inteligence. V teoretičnem delu smo obravnavali značilnosti stališč, razvoj umetne inteligence ter ključne dejavnike, ki vplivajo na oblikovanje zaupanja in pomislekov javnosti. V empiričnem delu smo izvedli spletno anketo, s katero smo preučili zaznave javnosti o grožnjah, koristih in zaupanju v institucije, povezane z UI. Rezultati so pokazali, da posamezniki, ki UI zaznavajo kot grožnjo za zaposlitev ali zasebnost, izražajo izrazito negativna stališča. Nasprotno pa zaznane družbene koristi ter zaupanje v institucije niso imeli statistično pomembnega vpliva na splošno dojemanje UI. Ti rezultati poudarjajo, da imajo osebne skrbi večjo težo kot širši družbeni vidiki ali institucionalno zaupanje. Ugotovitve imajo pomembne implikacije za razvijalce, podjetja in oblikovalce politik, saj opozarjajo na nujnost naslavljanja individualnih skrbi, povezanih z UI, ter vzpostavljanja transparentnih, etičnih in družbeno odgovornih praks. Kljub temu raziskava vključuje omejitve, kot so nereprezentativnost vzorca na celotno populacijo, uporaba samo ankete ter možnost socialno zaželenih odgovorov. Za prihodnje raziskave predlagamo longitudinalne in medkulturne študije ter kombinacijo kvantitativnih in kvalitativnih metod. Posebna pozornost bi morala biti namenjena kontekstu posameznih industrij, vplivu medijev, izobraževalnih procesov in regulativnih politik na oblikovanje stališč javnosti. Raziskava je poglobila razumevanje kompleksnega odnosa med javnostjo in umetno inteligenco ter poudarila potrebo po večplastnem pristopu k njenemu odgovornemu uvajanju v družbo.
Keywords:umetna inteligenca (UI), stališča javnosti, zaznane grožnje, družbene koristi, zaupanje v institucije, etični vidiki


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