Vpliv vodenja na počutje in produktivnost zaposlenih v Hotelu Paka

Oprešnik, Verena

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Title:	Vpliv vodenja na počutje in produktivnost zaposlenih v Hotelu Paka
Authors:	ID Oprešnik, Verena (Author) ID Lebe, Sonja Sibila (Mentor) More about this mentor...
Files:	VS_Opresnik_Verena_2025.pdf (1,78 MB) MD5: 9C763C1AF1ADB09352DF0651BF37ED2C
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	EPF - Faculty of Business and Economics
Abstract:	V zadnjih treh desetletjih znanstvene raziskave vse bolj poudarjajo pomembnost zadovoljstva zaposlenih na delovnem mestu. To namreč pozitivno vpliva na njihovo zdravje, splošno počutje in produktivnost. V veliki meri je za ohranjanje dobre delovne klime, ustreznih pogojev in zadovoljstva zaposlenih zadolžen vodja. Vodenje se razlikuje predvsem po slogu vodenja, ki ga vodja prilagodi glede na svoje osebnostne lastnosti, organizacijo in panogo, v kateri organizacija deluje. Vodja se prilagaja tudi posameznim situacijam, v katerih se znajde podjetje. Zaradi neizbežnih sprememb v združbi se pojavlja potreba po nenehnem nadgrajevanju in posodabljanju vodstvenih spretnosti, ki so temelj za dolgoročno in uspešno poslovanje organizacij. V empiričnem delu diplomskega dela se osredotočamo na vodenje v hotelirstvu. S pomočjo intervjuja in anketiranja smo zbrali podatke o vplivu vodenja na počutje in produktivnost zaposlenih v Hotelu Paka. Intervju smo opravili z vodjo hotela, od katerega smo izvedeli, kakšen je njegov pristop k vodenju, na kakšen način skrbi za podporo zaposlenim, njihovo počutje in motiviranost, kako rešuje konflikte in podobno. Hkrati smo pripravili anketni vprašalnik in anketirali 12 oseb, ki so vsaj leto dni zaposlene v Hotelu Paka. Vprašalnik je temeljil na njihovi izkušnji z vodenjem na delovnem mestu. Ugotovili smo, da imajo zaposleni v splošnem dokaj pozitivno mnenje o svojem neposredno nadrejenem. Ugotovili pa smo tudi, da se mnenja zaposlenih razlikujejo, saj del anketiranih meni, da se njihovo mnenje ne upošteva dovolj, ali da njihovo znanje ni optimalno izkoriščeno. To kaže na pomembnost nadaljnjega razvoja kompetenc vodij, še posebej na področjih komunikacije, motivacije in obvladovanja konfliktov. Intervju z vodjo je pokazal, da se vodstvo zaveda pomena odprte komunikacije, vključevanja zaposlenih ter poštenega odnosa do sodelavcev. Prav tako smo opazili pripravljenost vodje za nadaljnje izboljšave in osebno rast na področju vodenja.
Keywords:	Hotel Paka, počutje zaposlenih, produktivnost, vodenje, vpliv vodenja
Place of publishing:	Maribor
Publisher:	V. Oprešnik]
Year of publishing:	2025
PID:	20.500.12556/DKUM-94141
UDC:	331:005
COBISS.SI-ID:	251076611
Publication date in DKUM:	30.09.2025
Views:	272
Downloads:	25
Metadata:
Categories:	EPF
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	05.08.2025

Secondary language

Language:	English
Title:	Leadership impact on well-being and productivity of employees at the Hotel Paka
Abstract:	Since the last three decades, the importance of employee satisfaction at the workplace is increasingly emphasized in scientific research, as it optimally affects their health, overall well-being, and productivity. To a large extent, maintaining a positive work environment, appropriate working conditions, and employee satisfaction are the responsibility of the leader. Leadership primarily differs in leadership styles, which leaders adapt based on their personality traits, the organisation, and the economy sector in which the organization operates. Leaders also adjust their approach to specific situations encountered by the company. Due to inevitable changes in society, there is a growing need for continuous improvement and updating of leadership skills, which are fundamental for the long-term and successful operation of organizations. The empirical part of this thesis focuses on leadership in the hospitality sector. Through interviews and a survey, we collected data on the impact of leadership on the well-being and productivity of employees at the Hotel Paka. We conducted an interview with the hotel manager to understand his leadership approach, how he supports, motivates, and ensures the well-being of employees, as well as how he resolves conflicts and other related aspects. In addition, we designed a survey questionnaire and surveyed 15 employees who have been working at Hotel Paka for at least one year. The questionnaire focused on their experience with leadership in the workplace. We found that, in general, employees have a fairly positive opinion of their immediate supervisor. However, we also observed differences in employee perceptions, as some respondents feel that their opinions are not sufficiently considered or that their skills are not being fully utilised. This highlights the importance of further leadership competencies development, particularly in the areas of communication, motivation, and conflict management. The interview with the manager showed that the leadership is aware of the importance of open communication, employee involvement, and fair treatment of colleagues. We also observed the manager’s willingness for continuous improvement and personal growth in the field of leadership.
Keywords:	Employee well-being, Hotel Paka, impact of leadership, leadership, productivity

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