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Title:Exploring digital transformation journey among micro, small-, and medium-sized enterprises
Authors:ID Marolt, Marjeta (Author)
ID Lenart, Gregor (Author)
ID Kljajić Borštnar, Mirjana (Author)
ID Pucihar, Andreja (Author)
Files:URL https://www.mdpi.com/2079-8954/13/1/1
 
.pdf systems-13-00001_(2).pdf (670,88 KB)
MD5: 9E544401F2E5D080954BB9A2995E7637
 
Language:English
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:This paper aims to explore the patterns in micro, small-, and medium-sized enterprises’ (MSMEs) digital transformation journey during recent years. Using an emergent concurrent mixed-methods approach, we combined insights from six in-depth interviews with MSME managers and owners with survey data from 66 MSMEs. The findings reveal major inhibitors and accelerators of MSMEs’ digital transformation and demonstrate how they cope with them by engaging in digitalisation actions. This study also provides insights into how inhibitors, accelerators, and digitalisation actions vary across MSME sizes. While an increased adoption of digital technology was observed among the participating MSMEs, this study identifies three distinct digital transformation paths: necessary, experimental, and committed. Each path is shaped by a unique combination of inhibitors and accelerators. From the practical perspective, this research provides insights for MSME managers and owners on how to tailor their digital transformation efforts to their unique inhibitors and accelerators. In addition, our insights can help policy makers to promote the digital transformation of MSMEs through appropriate measures and support mechanisms tailored to the specific needs of smaller enterprises.
Keywords:digital transformation, turbulent environment, micro, small- and medium-sized enterprises, case study
Publication status:Published
Publication version:Version of Record
Submitted for review:29.11.2024
Article acceptance date:19.12.2024
Publication date:01.01.2025
Year of publishing:2025
Number of pages:str. 1-23
Numbering:Vol. 13, issue 1, [article no.] 1
PID:20.500.12556/DKUM-94690 New window
UDC:005.5:004.9
ISSN on article:2079-8954
COBISS.SI-ID:221105667 New window
DOI:10.3390/systems13010001 New window
Publication date in DKUM:25.08.2025
Views:217
Downloads:11
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Systems
Shortened title:Systems
Publisher:MDPI AG
ISSN:2079-8954
COBISS.SI-ID:523410713 New window

Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

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