| Title: | Exploring digital transformation journey among micro, small-, and medium-sized enterprises |
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| Authors: | ID Marolt, Marjeta (Author) ID Lenart, Gregor (Author) ID Kljajić Borštnar, Mirjana (Author) ID Pucihar, Andreja (Author) |
| Files: | https://www.mdpi.com/2079-8954/13/1/1
systems-13-00001_(2).pdf (670,88 KB) MD5: 9E544401F2E5D080954BB9A2995E7637
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FOV - Faculty of Organizational Sciences in Kranj
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| Abstract: | This paper aims to explore the patterns in micro, small-, and medium-sized enterprises’ (MSMEs) digital transformation journey during recent years. Using an emergent
concurrent mixed-methods approach, we combined insights from six in-depth interviews
with MSME managers and owners with survey data from 66 MSMEs. The findings reveal
major inhibitors and accelerators of MSMEs’ digital transformation and demonstrate how
they cope with them by engaging in digitalisation actions. This study also provides insights
into how inhibitors, accelerators, and digitalisation actions vary across MSME sizes. While
an increased adoption of digital technology was observed among the participating MSMEs,
this study identifies three distinct digital transformation paths: necessary, experimental,
and committed. Each path is shaped by a unique combination of inhibitors and accelerators. From the practical perspective, this research provides insights for MSME managers
and owners on how to tailor their digital transformation efforts to their unique inhibitors
and accelerators. In addition, our insights can help policy makers to promote the digital
transformation of MSMEs through appropriate measures and support mechanisms tailored
to the specific needs of smaller enterprises. |
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| Keywords: | digital transformation, turbulent environment, micro, small- and medium-sized enterprises, case study |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 29.11.2024 |
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| Article acceptance date: | 19.12.2024 |
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| Publication date: | 01.01.2025 |
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| Year of publishing: | 2025 |
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| Number of pages: | str. 1-23 |
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| Numbering: | Vol. 13, issue 1, [article no.] 1 |
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| PID: | 20.500.12556/DKUM-94690  |
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| UDC: | 005.5:004.9 |
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| ISSN on article: | 2079-8954 |
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| COBISS.SI-ID: | 221105667  |
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| DOI: | 10.3390/systems13010001  |
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| Publication date in DKUM: | 25.08.2025 |
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| Views: | 217 |
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| Downloads: | 11 |
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| Metadata: |  |
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| Categories: | Misc.
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