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Title:Primerjava uporabniške izkušnje skladiščne aplikacije na Windows CE in Android skenerjih : magistrsko delo
Authors:ID Iskrač, Marcel (Author)
ID Šumak, Boštjan (Mentor) More about this mentor... New window
Files:.pdf MAG_Iskrac_Marcel_2025.pdf (1,50 MB)
MD5: 86BB4EA1458E1CD06CC17D71B772A10C
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FERI - Faculty of Electrical Engineering and Computer Science
Abstract:Uporabniška izkušnja (UX) je ključni dejavnik uspešnosti mobilnih aplikacij, tudi v industrijskih okoljih, kjer neposredno vpliva na produktivnost in zadovoljstvo zaposlenih ter posledično uspeh podjetja. V magistrski nalogi smo želeli preveriti, katera izmed dveh skladiščnih aplikacij -- obstoječa na platformi Windows CE ali nova na platformi Android –- zagotavlja boljšo uporabniško izkušnjo. Raziskava je bila izvedena v realnem industrijskem okolju in je združevala metode zbiranja kvantitativnih in kvalitativnih podatkov. Za vrednotenje so bili uporabljeni standardizirani merilni instrumenti SUS (System Usability Scale), UEQ (User Experience Questionnaire), CSAT (Customer Satisfaction) in vprašalnik zaupanja, poleg tega smo beležili število napak ter subjektivno zaznavanje enostavnosti uporabe. Rezultati so pokazali, da aplikacija na Android platformi dosega višje ocene uporabniške izkušnje, omogoča hitrejše izvajanje nalog z manj napakami ter zagotavlja večje zadovoljstvo in zaupanje uporabnikov. Ugotovitve potrjujejo pomen uvajanja sodobnih tehnologij za izboljšanje učinkovitosti, zmanjšanje napak in večjo motivacijo zaposlenih. Raziskava s tem prispeva k razumevanju pomena UX v industrijskih okoljih ter podjetjem podaja utemeljitev za neprestano vlaganje v posodabljanje in uvajanje sodobnih ter naprednejših tehnologij.
Keywords:uporabniška izkušnja, vrednotenje, Windows CE, Android, skladiščni sistem
Place of publishing:Maribor
Place of performance:Maribor
Publisher:[M. Iskrač]
Year of publishing:2025
Number of pages:1 spletni vir (1 datoteka PDF (XII, 72 str.))
PID:20.500.12556/DKUM-95020 New window
UDC:004.777.055(043.2)
COBISS.SI-ID:261405187 New window
Publication date in DKUM:23.10.2025
Views:122
Downloads:30
Metadata:XML DC-XML DC-RDF
Categories:KTFMB - FERI
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:02.09.2025

Secondary language

Language:English
Title:Comparison of user experience of warehouse applications on Windows CE and Android scanners
Abstract:User experience (UX) is a critical factor for the success of mobile applications, including those deployed in industrial environments, where it directly influences employee productivity, job satisfaction, and overall organizational performance. The primary objective of this master’s thesis was to evaluate which of two warehouse management applications — the legacy version operating on the Windows CE platform or the newly developed version for the Android platform — delivers a better user experience. The study was conducted in a real industrial setting and combined quantitative and qualitative data collection methods. Evaluation was carried out using standardized measurement instruments, including System Usability Scale (SUS), the User Experience Questionnaire (UEQ), the Customer Satisfaction Score (CSAT), and a Scale of Trust. In addition, we recorded error rates and subjective perceptions of ease of use. The results showed that the Android-based application achieved higher UX ratings, enabled faster task completion with fewer errors, and ensured greater user satisfaction and trust. These findings highlight the importance of adopting modern technological solutions which improve efficiency, reduce error rates, and enhance employee motivation. This research contributes to a deeper understanding of the role of UX in industrial environments and provides a well-founded basis for organizations to continuously invest in the modernization and implementation of advanced technologies.
Keywords:user experience, evaluation, Windows CE, Android, warehouse system


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