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Title:Vpliv umetne inteligence na destinacijski management slovenskih destinacij : diplomsko delo visokošolskega strokovnega študija
Authors:ID Novak, Katarina (Author)
ID Pavlakovič Farrell, Barbara (Mentor) More about this mentor... New window
ID Franjić, Mihaela (Comentor)
Files:.pdf VS_Novak_Katarina_2025.pdf (821,50 KB)
MD5: 5087D5E76582915338C80BBB6F756689
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FT - Faculty of Tourism
Abstract:Umetna inteligenca postaja pomemben dejavnik v turizmu, saj omogoča razvoj novih rešitev, ki izboljšujejo uporabniško izkušnjo in povečujejo konkurenčnost destinacij. V zadnjih letih se je uporaba umetne inteligence v turizmu močno razširila, kar je spodbudilo raziskavo o njenem vplivu na destinacijski management v Sloveniji. Cilji v teoretičnem delu zajemajo pregled strokovne in znanstvene literature o destinacijskem managementu, tehnološkem napredku v turizmu in vlogi umetne inteligence. Posebej je opredeljena oblike umetne inteligence in njene aplikacije, kot so personalizacija ponudbe, digitalni marketing, podatkovna analitika in napovedovanje trendov. V empiričnem delu so z metodo kvalitativnega raziskovanja bili izvedeni polstrukturirani intervju s predstavniki enajstih slovenskih destinacij. Zbrani odgovori so bili analizirani s pomočjo tematskega kodiranja, in sicer je na ta način bila raziskana trenutna praksa, priložnosti in ovire pri uporabi umetne inteligence v destinacijskem managementu. Ugotovljeno je bilo, da destinacije umetno inteligenco prepoznavajo kot ključno za prihodnji razvoj, vendar se pri implementaciji soočajo z izzivi, kot so pomanjkanje finančnih sredstev, znanja in vprašanja varstva podatkov. V zaključku so bila podana priporočila za nadaljnjo digitalno transformacijo slovenskega turizma.
Keywords:umetna inteligenca, destinacijski management, digitalna transformacija, turizem, prihodnost turizma
Place of publishing:Maribor
Place of performance:Brežice
Publisher:[K. Novak]
Year of publishing:2025
Number of pages:57 str.
PID:20.500.12556/DKUM-95433 New window
UDC:338.48(497.4):004.8(043.2)
COBISS.SI-ID:255165443 New window
Publication date in DKUM:29.10.2025
Views:292
Downloads:29
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:18.09.2025

Secondary language

Language:English
Title:Impact of artificial intelligence on destination management of slovenian destinations
Abstract:Artificial intelligence (AI) is becoming an important factor in tourism, as it enables the development of new solutions that enhance the user experience and increase the competitiveness of destinations. In recent years, the use of AI in tourism has significantly expanded, which has encouraged research into its impact on destination management in Slovenia. The objectives of the thesis in the theoretical part included a review of professional and scientific literature on destination management, technological progress in tourism, and the role of artificial intelligence. Particular attention was given to defining different forms of AI and its applications, such as service personalization, digital marketing, data analytics, and trend forecasting. In the empirical part, qualitative research was conducted through semi-structured interviews with eleven Slovenian destinations. The collected responses were analyzed using thematic coding, which provided insights into current practices, opportunities, and barriers regarding the use of AI in destination management. The findings revealed that destinations recognize AI as a key factor for future development, but face challenges in its implementation, such as limited financial resources, lack of knowledge, and issues of data protection. In conclusion, recommendations for further digital transformation of Slovenian tourism were proposed.
Keywords:artificial intelligence, destination management, digital transformation, tourism, future of tourism


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