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Title:How does workplace ostracism affect employee performance? : mediating role of psychological resilience, moderated mediation role of cyberloafing
Authors:ID Baş, Murat (Author)
ID Şirin, M. Sabri (Author)
Files:URL https://organizacija.fov.um.si/issues/vol-56-no-1-2023/
 
.pdf RAZ_Baş_Murat_2023.pdf (1,44 MB)
MD5: DA86F6DC81CE54F98D745AA4158F9D76
 
Language:English
Work type:Unknown
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Background and Purpose: Workplace ostracism is the situation in which the employee is rejected and ignored by the employees in the same workplace. Since this is a situation that prevents the success of the employees, it affects the performance of the employee. In this respect we assume that it is an important mediator in terms of experiencing psychological resilience in this relationship. In our research model, we also suggested that cyberloafing will affect the severity of the relationship between workplace ostracism and resilience. Therefore, we suggested that psychological resilience would have a mediator role and cyberloafing would have a moderating role in the relationship between workplace ostracism and employee performance, based on the opinions of employees. Design/Methodology/Approach: Data were obtained from 482 employees of Erzincan Municipality by utilizing the survey method. The obtained data were analyzed by using structural equation modeling to test our hypotheses. Results: It was found that there is a significant and positive correlation between workplace ostracism and psychological resilience, a significant and positive correlation between psychological resilience and employee performance, and a significant and negative correlation between workplace ostracism and employee performance. In addition, it was determined that workplace ostracism has an indirect effect on employee performance through psychological resilience, and cyberloafing has a moderating role in this indirect relationship. Conclusion: Our results showed the importance of the mediator role of psychological resilience and the moderator role of cyberloafing in the relationship between perceived workplace ostracism and employee performance.
Keywords:workplace ostracism, psychological resilience, employee performance, cyberloafing, mediating role
Publication date:01.01.2023
Year of publishing:2023
Number of pages:str. 51-65
Numbering:Vol. 56, issue 1
PID:20.500.12556/DKUM-95688 New window
UDC:658.3
ISSN on article:1318-5454
COBISS.SI-ID:252449539 New window
DOI:10.2478/orga-2023-0004 New window
Publication date in DKUM:09.10.2025
Views:219
Downloads:4
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Organizacija : revija za management, informatiko in kadre
Shortened title:Organizacija
Publisher:Moderna organizacija
ISSN:1318-5454
COBISS.SI-ID:610909 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.

Secondary language

Language:Slovenian
Title:Kako izobčevanje na delovnem mestu vpliva na uspešnost zaposlenih? : Mediacijska vloga psihološke odpornosti, moderirana mediacijska vloga spletnega postopanja
Abstract:Ozadje in namen: Izobčenje na delovnem mestu (ostracizem) je situacija, v kateri sodelavci mestu zavračajo in ignorirajo zaposlenega. Ker gre za situacijo, ki ovira uspešno delo zaposlenih, le-ta tudi vpliva na uspešnost posameznika. V zvezi s tem v naši študiji predpostavljamo, da je psihološka odpornost pomemben mediator v tem odnosu. V našem raziskovalnem modelu smo tudi predlagali, da bo spletno postopanje vplivalo na razmerje med izobčevanjem na delovnem mestu in odpornostjo. Zato smo v tej študiji na podlagi mnenj zaposlenih predlagali, da bi imela psihološka odpornost posredniško vlogo, kibernetsko postopanje pa posreden vpliv v razmerju med izobčenostjo na delovnem mestu in uspešnostjo zaposlenih. Zasnova/metodologija/pristop: V tem kontekstu so bili podatki pridobljeni od 482 zaposlenih v mestu Erzincan z uporabo anketne metode. Pridobljene podatke smo analizirali z uporabo modeliranja strukturnih enačb, ki smo jih uporabili za testiranje hipotez. Rezultati: Ugotovljeno je bilo, da obstaja pomembna in pozitivna korelacija med ostracizmom na delovnem mestu in psihološko odpornostjo, pomembna in pozitivna korelacija med psihološko odpornostjo in uspešnostjo zaposlenih ter pomembna in negativna korelacija med ostracizmom na delovnem mestu in uspešnostjo zaposlenih. Poleg tega je bilo ugotovljeno, da ima ostracizem na delovnem mestu posreden učinek na uspešnost zaposlenih prek psihološke odpornosti, spletno postopanje pa ima v tem posrednem razmerju posreden vpliv. Zaključek: Naši rezultati so pokazali pomen posredniške vloge psihološke odpornosti in moderatorske vloge spletnega postopanja v razmerju med zaznano izobčenostjo na delovnem mestu in uspešnostjo zaposlenih.
Keywords:ostracizem na delovnem mestu, psihološka odpornost, uspešnost zaposlenih, spletno postopanje, posredniška vloga


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  1. Organizacija

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