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Title:Zadovoljstvo občanov s policijskim delom v občini Jesenice : diplomsko delo visokošolskega študijskega programa Varnost in policijsko delo
Authors:ID Jerše, Rok (Author)
ID Modic, Maja (Mentor) More about this mentor... New window
Files:.pdf VS_Jerse_Rok_2025.pdf (936,37 KB)
MD5: 09A97402D4A751FCF2A8616278E90DF8
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FVV - Faculty of Criminal Justice and Security
Abstract:V diplomskem delu je bilo obravnavano zadovoljstvo občanov Občine Jesenice s policijskim delom. Raziskava je bila izvedena z namenom ugotavljanja, v kolikšni meri je lokalna skupnost zadovoljna s prisotnostjo in delovanjem Policije ter kako občani doživljajo njeno učinkovitost, strokovnost in odzivnost. Policijsko delo v skupnosti je bilo predstavljeno kot sodoben pristop k zagotavljanju varnosti, kjer se sodelovanje med policijo in prebivalci lokalnega okolja postavlja v ospredje. V teoretičnem delu so bili predstavljeni pojmi, kot so organiziranost in pooblastila Policije, pomen preventivnega delovanja in razvoj filozofije policijskega dela v skupnosti. V empiričnem delu je bila izvedena kvantitativna raziskava z uporabo anketnega vprašalnika, ki je bil sestavljen preko spletnega orodja in je zajel 101 anketiranca. Ugotovljeno je bilo, da so občani z delom Policije v povprečju zadovoljni, še posebej pri obravnavi naravnih in drugih nesreč, najmanj pa na področju preiskovanja kaznivih dejanj. Poleg ankete je bil izveden tudi intervju z vodjo policijskega okoliša PP Jesenice, s katerim so bile pridobljene dodatne kvalitativne informacije o sodelovanju s skupnostjo. Hipoteze, ki so se nanašale na vpliv spola, starosti in splošno zadovoljstvo občanov s policijskim delom, so bile večinoma potrjene. Ugotovljeno je bilo, da lokalno prebivalstvo policijo zaznava kot zakonito in korektno, vendar se izraža potreba po večji vključenosti mnenj občanov v oblikovanje varnostnih prioritet. Na koncu je bilo poudarjeno, da je dolgoročni uspeh policijskega dela v skupnosti odvisen od obojestranskega zaupanja, kakovostne komunikacije ter skupnega prizadevanja za izboljšanje varnostne kulture.
Keywords:policija, policijsko delo v skupnosti, zadovoljstvo občanov, varnost, lokalna skupnost, diplomske naloge
Publication status:Published
Publication version:Version of Record
Place of publishing:Ljubljana
Place of performance:Ljubljana
Publisher:R. Jerše
Year of publishing:2025
Year of performance:2025
Number of pages:VI f., 43 str.
PID:20.500.12556/DKUM-95721 New window
UDC:351.741(043.2)
COBISS.SI-ID:262575107 New window
Publication date in DKUM:22.12.2025
Views:185
Downloads:35
Metadata:XML DC-XML DC-RDF
Categories:FVV
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:15.10.2025

Secondary language

Language:English
Title:Residents' satisfaction with police work in the municipality of Jesenice
Abstract:In the thesis, the satisfaction of the citizens of the Municipality of Jesenice with police work was examined. The study was conducted to determine the extent to which the local community is satisfied with the presence and actions of the police, and how citizens perceive their efficiency, professionalism, and responsiveness. Community policing was presented as a modern approach to ensuring public safety, emphasizing collaboration between the police and the local population. The theoretical part provided an overview of the police as an organization, its powers and responsibilities, and the development of the philosophy of community policing. In the empirical part, a quantitative survey was conducted using a structured online questionnaire, which included 101 respondents. The results showed that the citizens are generally satisfied with police work, particularly in response to natural and other disasters, while the lowest satisfaction was observed in the area of crime investigation. Additionally, a qualitative interview was conducted with the head of the Jesenice Police District, offering further insights into cooperation with the local community. The hypotheses regarding the influence of gender, age, and general satisfaction with police work were mostly confirmed. It was found that the police are perceived as lawful and correct, although a greater inclusion of citizen feedback in setting safety priorities was indicated. It was concluded that the long-term success of community policing depends on mutual trust, quality communication, and shared efforts to improve the culture of safety.
Keywords:police, community policing, citizen satisfaction, safety, local community


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