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Title:Strongest drivers of trust in automotive supply chains
Authors:ID Tolmay, Aletta S. (Author)
ID Antwerpen, Sumei van (Author)
ID Schalkwyk, Riaan Dirkse van (Author)
Files:.pdf Tolmay_Strongest_drivers_2025.pdf (482,84 KB)
MD5: 7DFEBAAFF2A79B669A7FD486940DA6FC
 
URL https://reference-global.com/article/10.2478/jlst-2025-0004
 
Language:English
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:FL - Faculty of Logistic
Abstract:The issue addressed in this paper concerns the erosion of trust within supply chains, as reported by key industry stakeholders. In this context, automotive component buyers frequently rely on single-source suppliers, thereby intensifying competitive pressures on component manufacturers. Consequently, automotive component suppliers must seek to strengthen supplier relationships to enhance trust. Given the limited opportunities for differentiation, automotive component suppliers increasingly pursue alternative strategies to ensure their long-term sustainability, with a particular emphasis on value-driven supplier relationships founded on trust. Existing literature suggests that optimised supplier relationships contribute to trust-building. This study employs a quantitative approach, utilising path analysis to identify the relationship value construct exhibiting the strongest correlation with trust. The findings indicate a significant correlation between product quality and delivery, suggesting that the timely and accurate delivery of products is the most critical factor in fostering trust between buyers and suppliers. Additionally, the analysis reveals that the most statistically significant aspect of relationship value is product quality and delivery. The paper concludes with theoretical and managerial recommendations, including the implementation of a relational governance strategy within automotive supply chains to strengthen trust and enhance long-term sustainability.
Keywords:supply chain relationships, buyer-seller relationships, South African automotive industry, relationship governance
Publication status:Published
Publication version:Version of Record
Submitted for review:09.04.2025
Article acceptance date:01.08.2025
Publication date:22.09.2025
Publisher:Fakulteta za logistiko, De Gruyter Poland
Year of publishing:2025
Number of pages:Str. 45-56
Numbering:Letn. 16, št. 1
PID:20.500.12556/DKUM-95785 New window
UDC:658.7
ISSN on article:2784-7497
COBISS.SI-ID:253618179 New window
DOI:10.2478/jlst-2025-0004 New window
Publication date in DKUM:28.10.2025
Views:109
Downloads:7
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Logistics, supply chain, sustainability and global challenges
Publisher:Fakulteta za logistiko, De Gruyter Poland
ISSN:2784-7497
COBISS.SI-ID:90175235 New window

Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

Language:Slovenian
Title:Najmočnejši dejavniki zaupanja v avtomobilskih oskrbovalnih verigah
Abstract:Ta članek obravnava vprašanje izgube zaupanja v oskrbovalnih verigah, kot so poročali ključni deležniki v industriji. V tem kontekstu se kupci avtomobilskih komponent pogosto zanašajo na enega samega dobavitelja, s čimer se povečuje konkurenčni pritisk na proizvajalce komponent. Zato morajo dobavitelji avtomobilskih komponent poskušati okrepiti zaupanje. Glede na omejene možnosti za diferenciacijo, dobavitelji avtomobilskih komponent iščejo alternativne strategije za zagotavljanje svoje dolgoročne trajnosti, s posebnim poudarkom na vrednostno usmerjenih odnosih, ki temeljijo na zaupanju. Obstoječa literatura izpostavlja, da optimizirani odnosi z dobavitelji prispevajo k gradnji zaupanja. Ta študija uporablja kvantitativni pristop in s pomočjo analize poti ugotavlja konstrukt vrednosti odnosa, ki kaže najmočnejšo korelacijo z zaupanjem. Ugotovitve prikazujejo pomembno korelacijo med kakovostjo izdelka in dostavo, kar nakazuje, da je pravočasna in natančna dostava izdelkov najpomembnejši dejavnik pri vzpostavljanju zaupanja med kupci in dobavitelji. Poleg tega analiza kaže, da sta kakovost izdelkov in dostava statistično najpomembnejša vidika vrednosti odnosa. Članek se zaključi s teoretičnimi in upravljavskimi priporočili, vključno z izvajanjem strategije upravljanja odnosov v avtomobilskih oskrbovalnih verigah, za krepitev zaupanja in izboljšanje dolgoročne trajnosti.
Keywords:zaupanje, odnosi v oskrbovalni verigi, odnosi med kupci in prodajalci, južnoafriška avtomobilska industrija, upravljanje odnosov


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This document is a part of these collections:
  1. Logistics, supply chain, sustainability and global challenges

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