| Title: | The impact of information systems on project success in a hybrid work environment: evidence from the world's largest consulting firm |
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| Authors: | ID Samardzic, Marko (Author)
ID Vuckovic, Teodora (Author)
ID Ciric Lalic, Danijela (Author)
ID Palčič, Iztok (Author)
ID Marjanović, Uglješa (Author) |
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| Files: |  The-Impact-of-Information-Systems-on-Project-Succe.pdf (828,79 KB)
MD5: C35763C4A15EC962993907D8C5A1FAA8
 https://www.igi-global.com/gateway/article/386592
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| Language: | English |
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| Work type: | Article |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FS - Faculty of Mechanical Engineering
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| Abstract: | This study investigated the impact of information systems (IS) success on Project Success (PS) within hybrid and remote work environments, drawing empirical evidence from the world's largest consulting firm. By integrating the DeLone and McLean IS success model with established PS frameworks, the research examined how IS components—system quality, user satisfaction, and use/ intent to use—influence key PS dimensions: project management success, impact on the team, impact on the customer, and project investment success. Data from 198 employees were analyzed using structural equation modeling, confirming all hypothesized relationships. Results revealed that IS net benefits significantly enhance PS across all dimensions, while system quality and user satisfaction further drive IS effectiveness. The study underscores the critical role of robust digital infrastructure in optimizing project outcomes, offering theoretical insights and practical recommendations for organizations navigating hybrid work models. Limitations and future research directions are also discussed. |
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| Keywords: | hybrid work environment, DeLone and McLean model, structural equation modeling, remote work, digital transformation, system quality, user satisfaction, net benefits, project management |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Submitted for review: | 07.04.2025 |
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| Article acceptance date: | 29.05.2025 |
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| Publication date: | 29.05.2025 |
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| Publisher: | IGI Global |
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| Year of publishing: | 2025 |
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| Number of pages: | 24 str. |
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| Numbering: | Vol. 16, iss. 1 |
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| PID: | 20.500.12556/DKUM-95874  |
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| UDC: | 658.5:004.8 |
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| ISSN on article: | 1938-0240 |
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| COBISS.SI-ID: | 248790275 |
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| DOI: | 10.4018/IJITPM.386592 |
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| Publication date in DKUM: | 03.11.2025 |
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| Views: | 182 |
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| Downloads: | 14 |
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| Metadata: |    |
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| Categories: | Misc.
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