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Title:Silence in aviation : development and validation of a tool to measure reasons for aircraft maintenance staff not reporting
Authors:ID Under, Ilker (Author)
ID Gerede, Ender (Author)
Files:URL https://organizacija.fov.um.si/index.php/organizacija/article/view/675
 
.pdf RAZ_Under_Ilker_2021.pdf (1,09 MB)
MD5: 7AFCC117BDD6594E85233665F00BC569
 
Language:English
Work type:Unknown
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Background and purpose: Organizational silence, seen as the greatest obstacle to the success of organizations and expressed as a refraining from expressing feelings, and ideas about problems encountered in their organizations, is identified as the avoidance of voluntary reporting in aviation organizations. The main purpose of this research is to identify and develop a tool to measure the various reasons for aviation employees’ remaining silent about the unsafe acts and events they witness, and the factors causing them to refrain from adopting safety enhancement proposals. Methodology: Within the scope of the study, a data collection tool was developed. Explanatory and confirmatory factor analysis of the data obtained from 483 employees was conducted to test the reasons for not reporting voluntarily in aviation. Results: As a result, it was found that employees did not participate in voluntary reporting due to factors of silence based on relational and prosocial factors, disengagement, quiescence and acquiescence, along with fear and defensiveness. Conclusion: Accordingly, organizations need to acknowledge and act with the awareness that organizational silence is a common phenomenon. The importance of voluntary reporting should be explained to employees at every opportunity and the number of quality voluntary reports should be increased. However, this should go beyond the simple slogans of ‘Safety comes first in this workplace’ or ‘Safety first’ hanging on the wall of every organization.
Publication date:01.01.2021
Year of publishing:2021
Number of pages:str. 3-17
Numbering:Vol. 54, no. 1
PID:20.500.12556/DKUM-96292 New window
UDC:005.336.3:629.73
ISSN on article:1318-5454
COBISS.SI-ID:125117699 New window
DOI:10.2478/orga-2021-0001 New window
Publication date in DKUM:16.12.2025
Views:225
Downloads:3
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Organizacija : revija za management, informatiko in kadre
Shortened title:Organizacija
Publisher:Moderna organizacija
ISSN:1318-5454
COBISS.SI-ID:610909 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.

Secondary language

Language:Slovenian
Title:Molk v letalstvu : razvoj in validacija orodja za merjenje razlogov, da osebje za vzdrževanje letal ne poroča
Abstract:Ozadje in namen: Organizacijski molk, ki je često največja ovira za uspeh organizacij, se kaže kot izogibanje izražanja čustev in idej o težavah, s katerimi se srečujejo njihove organizacije. Opredelimo ga lahko kot izogibanje prostovoljnemu poročanju v letalskih organizacijah. Glavni namen te raziskave je opredeliti in razviti orodje za merjenje razlogov, zaradi katerih letalski uslužbenci molčijo o nevarnih dogodkih in dogodkih, ki so jim priča, ter dejavnikih, zaradi katerih se vzdržijo sprejemanja predlogov za izboljšanje varnosti. Zasnova / metodologija / pristop: V okviru študije je bilo razvito orodje za zbiranje podatkov. Pojasnjevalna in potrditvena faktorska analiza podatkov, pridobljenih od 483 zaposlenih, je bila izvedena za preizkus razlogov za prostovoljno poročanje v letalstvu. Rezultati: Posledično je bilo ugotovljeno, da zaposleni niso sodelovali pri prostovoljnem poročanju zaradi dejavnikov molka, ki temeljijo na relacijskih in prosocialnih dejavnikih, razdruževanju, mirovanju in popuščanju ter strahu in obrambnosti. Zaključek: V skladu s tem morajo organizacije priznati in delovati z zavedanjem, da je organizacijski molk pogost pojav. Pomen prostovoljnega poročanja je treba zaposlenim razložiti ob vsaki priložnosti in povečati število kakovostnih prostovoljnih poročil. Vendar bi to moralo presegati preprosta gesla „Varnost je na prvem mestu na delovnem mestu“ ali „Varnost najprej“, ki visi na steni vsake organizacije.
Keywords:letala, vzdrževanje, letalske nesreče, letalska varnost, poškodbe, upravljanje kakovosti


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  1. Organizacija

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