Komunikacija v zdravstvenem timu in vpliv na zadovoljstvo zaposlenih v zdravstveni negi

Radić, Tamara

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Title:	Komunikacija v zdravstvenem timu in vpliv na zadovoljstvo zaposlenih v zdravstveni negi
Authors:	ID Radić, Tamara (Author) ID Županič, Franc Željko (Mentor) More about this mentor... ID Podbregar, Iztok (Comentor)
Files:	MAG_Radic_Tamara_2025.pdf (1,29 MB) MD5: EFBB2A06D50ACC90B6BA2D2860F63330
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Način komunikacije je tisti, s katerim se odraža refleksija našega mišljenja in čustev o sebi in drugih. Zavedati se moramo načina komunikacije, ki jo izvajamo in jo lahko prilagodimo danemu trenutku ali situaciji. V današnjem svetu ima komunikacija odločilno vlogo pri uspehu organizacije. Komunikacija je zelo pomembna ne le za uspešno vodenje in doseganje ciljev organizacije, temveč tudi za rast in uspeh posameznikov znotraj nje. Komunikacija je ključnega pomena za reševanje problemov na delovnem mestu. Vsak zaposleni si želi in zasluži, da bi ga na delovnem mestu spoštovali v različnih relacijah med vodjo, sodelavci in stranko. Najboljša rešitev vseh težav je odprta komunikacija. Organizacija bi se morala zavzemati za odprti pristop reševanja konfliktov. S tem bi preprečili razočaranje in nezadovoljstvo zaposlenih, ki zaradi tega razvijejo odklonilni odnos do dela. Vsaka organizacija je zavezana k ustvarjanju zadovoljstva in občutka varnosti na delovnem mestu. Namen raziskave je prepoznati ključne učinke odprte komunikacije pri reševanju težav na delovnem mestu in vpliv na zadovoljstvo zaposlenih. Cilj raziskave je s pomočjo anketnega vprašalnika pridobiti mnenje zaposlenih o komunikaciji v zdravstvenem timu in vplivu komunikacije na zadovoljstva zaposlenih v domu starejših občanov (DSO). S kvantitativno metodo smo analizirali vpliv komunikacije na zadovoljstvo zaposlenih v zdravstvenem timu. Vzorec je zajemal 45 anketiranih, zaposlenih v X-DSO, ki delujejo v zdravstvenem negovalnem timu. Rezultati raziskave so pokazali, da jasna in strukturirana komunikacija med člani zdravstvenega tima pozitivno vpliva na zadovoljstvo zaposlenih. Strukturirani pristop k prenosu informacij, uporabne tehnologije, skupna izobraževanja, redni sestanki in povratne informacije omogočajo sprotno reševanje težav in izboljšanje procesov ter so orodja, ki izboljšujejo komunikacijo v zdravstvenih timih.
Keywords:	komunikacija, motivacija, organizacija, zadovoljstvo zaposlenih
Place of publishing:	Maribor
Year of publishing:	2025
PID:	20.500.12556/DKUM-96382
COBISS.SI-ID:	266457859
Publication date in DKUM:	28.01.2026
Views:	179
Downloads:	84
Metadata:
Categories:	FOV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	23.12.2025

Secondary language

Language:	English
Title:	Communication in the medical team and the influence on the satisfaction of healthcare employees
Abstract:	The way of communication is the one that reflects our thoughts and feelings about ourselves and others. We must be aware of the way of communication that we practice, which can be adapted to a given moment or situation. In today’s world, communication plays a decisive role in the success of an organization. Communication is very important not only for successful management and achieving organizational goals, but also for the growth and success of individuals within the organization. Communication is crucial for solving problems in the workplace. Every employee wants and deserves to be respected in the workplace in various relationships between the manager, colleagues and clients. The organization should strive for an open approach to conflict resolution. This would prevent disappointment and dissatisfaction of employees, who, as a result, develop a negative attitude towards work. Every organization is committed to creating satisfaction and a sense of security in the workplace. The purpose of the research is to identify the key effects of open communication in solving problems in the workplace and its impact on employee satisfaction. The aim of the research is to obtain the opinion of employees about communication in the healthcare team and the impact of communication on employee satisfaction in a nursing home (DSO) using a survey questionnaire. We used a quantitative method to analyse the impact of communication on employee satisfaction in the healthcare team. The sample included 45 surveyed employees in X-DSO who work in the healthcare team. The results of the study showed that clear and structured communication between members of the healthcare team has a positive impact on employee satisfaction. A structured approach to information transfer, useful V technologies, joint training, regular meetings and feedback, enabling ongoing problem solving and process improvement are tools that improve communication in healthcare teams
Keywords:	communication, motivation, organization, employee satisfaction

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