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Title:The relationship between control over a deal and cognitive-based trust in an international business partnership
Authors:ID Boštjančič, Eva (Author)
ID Ismagilova, Fajruza Salihdžanovna (Author)
ID Maltcev, Alexey (Author)
Files:URL http://organizacija.fov.uni-mb.si/index.php/organizacija/article/view/1218
 
.pdf RAZ_Bostjancic_Eva_2020.pdf (818,39 KB)
MD5: FC624CCE7D80202F86FBEA9295D497D8
 
Language:English
Work type:Unknown
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Background and purpose: Trust is embedded into the national culture. It is a tool that helps create strategic partnerships and facilitates deals that carry certain risks. Cultural differences and norms can affect business relations, but more often focus is on the obvious differences. Although trust in a business partner may be due to non-obvious differences, for example, which part of the deal the partner wants to control himself and which part of the deal he wants to give to the partner to control. If the difference between the real and desired levels of the partner's control over the deal is large, then is trust possible, especially in intercultural business relations? Objective: One aim of our study is to find out whether trust may be considered as moderator of control in a business deal. In other words, if the level of trust in a business partner is higher, are the partners more open to sharing their control over the deal with each other? The other aim is to identify the links between these indicators (trust and control) in business partnerships of partners from different cultures. Design/Methodology/Approach: The study investigated the answers of 103 Slovenian and 124 Russian business partners. The Organizational Trust Inventory (OTI) and the 5-items questionnaire on control over deal were used to collect data. Descriptive and inferential statistics were used to process the data collected. Results: The probability that the business partner will not fulfil their obligations in the deal negatively relates to the level of trust. The difference between degree of desired control and degree of control negatively relates to the level of trust. Conclusion: As our results showed, trust cannot be considered as a strong moderator of control between partners. In response to greater trust, the respondents only agree to increase their partner's control, but are not willing to reduce their own. Moreover, this finding is stronger in the group of Russian partners than in the Slovenian ones.
Keywords:business, control, trust, cross cultural differences, business partners, Slovenia, Russia, The organizational trust inventory OTI
Publication date:01.01.2020
Year of publishing:2020
Number of pages:str. 95-111
Numbering:Vol. 53, no. 2
PID:20.500.12556/DKUM-96718 New window
UDC:159.9:005.42/.44(497.4)(470)
ISSN on article:1318-5454
COBISS.SI-ID:17499651 New window
DOI:10.2478/orga-2020-0007 New window
Publication date in DKUM:26.01.2026
Views:111
Downloads:1
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Organizacija : revija za management, informatiko in kadre
Shortened title:Organizacija
Publisher:Moderna organizacija
ISSN:1318-5454
COBISS.SI-ID:610909 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.

Secondary language

Language:Slovenian
Title:Povezanost nadzora nad poslom in kognitivnim zaupanjem v mednarodnih poslovnih odnosih
Abstract:Ozadje in namen: Zaupanje je vpeto v kulturo naroda kot orodje, ki pomaga oblikovati strateška partnerstva in sklepati poslovne odnose. Zaupanje v poslovnega partnerja je lahko posledica očitnih razlik, na primer, kateri del posla želi nadzorovati sam in kateri del posla želi prepustiti partnerju. Če je razlika med resnično in želeno ravnijo partnerjevega nadzora nad poslom velika, je potem sploh mogoče vzpostaviti zaupanje, zlasti v medkulturnih poslovnih odnosih? Tako kulturne razlike kot norme vplivajo na poslovne izide, pri čemer razlike med slovenskimi in ruskimi poslovnimi partnerji s tega vidika še niso bile analizirane. Namen: Poslovne odnose oblikuje vrsta vedenj, predvsem pa sodelovanje in tekmovanje, ki temeljita na zaupanju. Namen raziskave je bil ugotoviti, ali igra zaupanje moderatorsko spremenljivko v teh odnosih. Želeli smo raziskati, ali poslovni partnerji ob višji stopnji zaupanja, izvajajo manj nadzora. Cilj študije je bil ugotoviti povezavo med stopnjo nadzora in zaupanjem v poslovnih odnosih udeležencev iz različnih kultur. Zasnova / metodologija / pristop: Sodelovali so 103 slovenski in 124 ruskih poslovnih partnerjev, ki so izpolnili Vprašalnik organizacijskega zaupanja (OTI) ter pet vprašanj o nadzoru nad poslom. Rezultati: Rezultati so pokazali, da le zaznani nadzor nad poslovnim partnerjem vpliva na raven želenega nadzora kot tudi na želeni nadzor, ki ga udeleženci s strani poslovnih partnerjev pričakujejo. Zaključek: Pri oblikovanju nadzore v poslovnih odnosih se zaupanje ni izkazalo kot pomemben moderator. Če si poslovni partnerji želijo višje stopnje zaupanja, predlagajo povečanje partnerjevega nadzora, a pri tem niso pripravljani na zmanjšanje lastnega nadzora. Ta povezava je bila bolj prisotna pri ruskih kot pri slovenskih poslovnih partnerjih.
Keywords:podjetništvo, nadzor, zaupanje, medkulturne razlike, poslovni partnerji, Slovenija, Rusija, Vprašalnik organizacijskega zaupanja OTI


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  1. Organizacija

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