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Title:The CSR perception of front-line employees of luxury fashion business
Authors:ID MacGregor, Robert Kenyon (Author)
ID Sroka, Włodzimierz (Author)
ID MacGregor Pelikánová, Radka (Author)
Files:URL http://organizacija.fov.uni-mb.si/index.php/organizacija/article/view/1275
 
.pdf RAZ_MacGregor_Robert_Kenyon_2020.pdf (704,06 KB)
MD5: A8CFC86324236AAFDD93E8BDEAF3A32F
 
Language:English
Work type:Unknown
Typology:1.01 - Original Scientific Article
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Background and Purpose: The sustainability projected into Corporate Social Responsibility (CSR) is pivotal for luxury fashion businesses and they heavily refer to it. However, do their front-line employees follow this trend? To achieve an effective and efficient CSR, the front-line employees have to share the CSR perception advanced by their businesses. The main objective of the study is to discover, critically assess and compare the CSR perception of the front-line employees of the top luxury fashion industry businesses located in Prague, Czech Republic. Design/Methodology/Approach: An investigative case study of the CSR approach of such employees of all ten top luxury fashion businesses in Prague is performed while using a holistic Meta-Analysis, a manual Delphi method and three rounds of interviews, along with mystery shopping techniques. Results: The heterogenous conglomerate of data reveals: (i) problematic awareness of these employees, (ii) their ignorance of the legal setting, (iii) an imbalance and preferential focus, along with ignorance of certain CSR categories, (iv) direct and indirect contradictions and (v) a preoccupation with the fur issue. Conclusions: This alarming inconsistencies and ambiguity have strong implications for both science and practice, they call for more studies, a deeper understanding of causes and a prompt correction in order to make the CSR perception of these important inside stakeholders be in line with expectations.
Publication date:01.08.2020
Year of publishing:2020
Number of pages:str. 198-211
Numbering:Vol. 53, no. 3
PID:20.500.12556/DKUM-96726 New window
UDC:005.35(437.3)
ISSN on article:1318-5454
COBISS.SI-ID:53708547 New window
DOI:10.2478/orga-2020-0013 New window
Publication date in DKUM:26.01.2026
Views:108
Downloads:1
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Organizacija : revija za management, informatiko in kadre
Shortened title:Organizacija
Publisher:Moderna organizacija
ISSN:1318-5454
COBISS.SI-ID:610909 New window

Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.

Secondary language

Language:Slovenian
Title:Dojemanje družbene odgovornosti podjetij s strani zaposlenih v prestižnih modnih podjetjih
Abstract:Ozadje in namen: Trajnost, kot komponenta družbene odgovornosti podjetij, je ključna za prestižna modna podjetja; ta podjetja se nanjo tudi pogosto sklicujejo. Vendar, ali njihovi zaposleni, ki delajo s strankami, sledijo temu trendu? Da bi dosegli učinkovito in učinkovito družbeno odgovornost podjetij, se morajo tudi zaposleni, ki imajo neposreden stik s kupci, sprejeti percepcijo družbene odgovornosti podjetij, kjer delajo. Glavni cilj študije je ugotoviti, kritično oceniti in primerjati dojemanje družbene odgovornosti podjetij pri zaposlenih v podjetjih prestižne luksuzne modne industrije, ki se delujejo v Pragi na Češkem. Oblikovanje / metodologija / pristop: Uporabili smo študijo primera družbene odgovornosti podjetij na vzorcu zaposlenih v vseh desetih prestižnih modnih podjetjih, ki so prisotna v Pragi. Uporabili smo celostno metaanalizo, ročno metodo Delphi in tri kroge intervjujev, skupaj z »mystery shopping« tehnikami. Rezultati: Heterogeni konglomerat zbranih podatkov razkriva: (i) problematično ozaveščenost obravnavanih zaposlenih, (ii) njihovo nepoznavanje pravne ureditve, (iii) neravnovesje in prednostno osredotočenost na nekatere kategorije družbene odgovornosti, ob nepoznavanju drugih kategorij, (iv) neposredna in posredna nasprotja in (v) velika osredotočenost na temo »krzno«. Zaključki: Ugotovitve opisanih nedoslednosti in dvoumnosti so pomembne tako na raziskovanje kot za prakso. Predlagamo, da se nadaljnje raziskave usmerijo na eni strani v globlje razumevanje vzrokov, po drugi pa v takojšnje ukrepanje, predvsem osveščanje zaposlenih v zvezi z družbeno odgovornostjo podjetij kjer delajo.
Keywords:managment, družbena odgovornost, Češka


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  1. Organizacija

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