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Title:Simulation analysis of dual-end queuing ride-hailing system considering driver-side queue management
Authors:ID Tang, M. C. (Author)
ID Cao, J. (Author)
ID Gong, D. Q. (Author)
ID Xue, G. (Author)
ID Thanh Khoa, Bui (Author)
Files:.pdf APEM19-2_268-280.pdf (721,74 KB)
MD5: 9E80C214556C07F8A22FA97A97C57F41
 
URL https://apem-journal.org/Archives/2024/Abstract-APEM19-2_268-280.html
 
Language:English
Work type:Article
Typology:1.01 - Original Scientific Article
Organization:FS - Faculty of Mechanical Engineering
Abstract:Ride-hailing services have transformed urban transportation through convenience yet introduced new complexities around efficiency and traffic management. This study investigates the dual-queuing problem in ride-hailing from the driver perspective using a multi-agent simulation approach. The focus is dissecting the dynamics between driver search times and passenger wait times, which critically influence operational efficiency especially during peak demand. Exploring these interactions aims to uncover insights that could improve service efficiency and customer satisfaction. Addressing such ride-hailing challenges is vital not just for individual providers but also for advancing sustainable mobility across rapidly growing metropolitan regions. Enhanced efficiency connects to broader urban development narratives around livability, accessibility, and responsible mobility ecosystems.
Keywords:dual-end queuing, multi-agent simulation, system operational efficiency, cumulative passenger count
Publication status:Published
Publication version:Version of Record
Submitted for review:21.12.2023
Article acceptance date:12.06.2024
Publication date:29.08.2024
Publisher:Chair of Production Engineering (CPE), University of Maribor Faculty of Mechanical Engineering
Year of publishing:2024
Number of pages:str. 268-280
Numbering:Vol. 19, no. 2
PID:20.500.12556/DKUM-96869 New window
UDC:658.5
ISSN on article:1854-6250
COBISS.SI-ID:266740995 New window
DOI:10.14743/apem2024.2.506 New window
Copyright:Content from this work may be used under the terms of the Creative Commons Attribution 4.0 International Licence (CC BY 4.0). Any further distribution of this work must maintain attribution to the author(s) and the title of the work, journal citation and DOI.
Publication date in DKUM:30.01.2026
Views:140
Downloads:1
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Categories:Misc.
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Record is a part of a journal

Title:Advances in production engineering & management
Shortened title:Adv produc engineer manag
Publisher:Fakulteta za strojništvo, Inštitut za proizvodno strojništvo
ISSN:1854-6250
COBISS.SI-ID:229859072 New window

Licences

License:CC BY 4.0, Creative Commons Attribution 4.0 International
Link:http://creativecommons.org/licenses/by/4.0/
Description:This is the standard Creative Commons license that gives others maximum freedom to do what they want with the work as long as they credit the author.

Secondary language

Language:Slovenian
Keywords:simulacija, učinkovitost delovanja sistema, skupno število potnikov


Collection

This document is a part of these collections:
  1. Advances in production engineering & management

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