Nadgradnja merjenja zadovoljstva zaposlenih pri delu v podjetju x

Korenini Resnik, Veronika

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Title:	Nadgradnja merjenja zadovoljstva zaposlenih pri delu v podjetju x
Authors:	ID Korenini Resnik, Veronika (Author) ID Žnidaršič, Jasmina (Mentor) More about this mentor...
Files:	MAG_Korenini_Resnik_Veronika_2026.pdf (966,30 KB) MD5: 2583D1E77A93CF9BC7AFB71612AC34AE
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Merjenje zadovoljstva zaposlenih pri delu nas postavi korak bližje odkrivanju, kje je sistem morda odpovedal. Ključno pri tem je, da se lahko dotaknemo vseh dejavnikov, ki prispevajo k zadovoljstvu zaposlenih pri delu. V magistrskem delu smo nadgradili obstoječo anketo o zadovoljstvu zaposlenih pri delu in njeno izvedbo. Identificirali smo njene pomanjkljivosti in na tej osnovi oblikovali izboljšan vprašalnik ter predlagali drugačen način izvedbe. Pri tem smo izhajali iz teoretičnih izhodišč in sodelovanja s podjetjem X glede na aktualne tematike znotraj sklopov oddelkov. Dosedanja anketa je bila enotna za celotno podjetje in ni upoštevala raznolikosti delovnih procesov med sklopi oddelkov, kar je vplivalo na kakovost zbranih podatkov in njihovo uporabnost pri nadaljnjih analizah. Namen je bil zasnovati vprašalnik, pri katerem so začetne trditve splošne in enake za vse vsebinske sklope, nadaljnje trditve pa prilagojene posameznim sklopom oddelkov. Nove trditve so bile oblikovane tako, da so prilagojene aktualnim izzivom in specifičnim delovnim okoljem zaposlenih. Prav tako smo obdržali trditve dosedanje ankete in jih posodobili tako, da so bolj primerne za raziskavo. Kot ena izmed predlaganih izboljšav je bil uveden prehod s papirnate na digitalno obliko anketiranja, ki omogoča hitrejšo in natančnejšo obdelavo podatkov. Kljub temu se je izkazalo, da ta pristop v obravnavanem podjetju ni prinesel višje stopnje odzivnosti v letu 2026. Zaradi tega je smiselno, da se v podjetju X v prihodnje bolj osredotočijo na to, zakaj je prišlo do številčno slabega odziva, kot na vsebino anketnega vprašalnika. Pri opredelitvi problema smo izpostavili, da so bili rezultati zadovoljstva zaposlenih v letu 2025 nižji od pričakovanih. Zaradi tega je pomembno poudariti, da se je na ravni celotnega podjetja X zadovoljstvo zaposlenih med letoma 2025 in 2026 skupno povečalo za več kot 10 odstotnih točk.
Keywords:	zadovoljstvo zaposlenih, motivacija, dejavniki, delovno okolje, vprašalnik
Place of publishing:	Kranj
Year of publishing:	2026
PID:	20.500.12556/DKUM-97118
COBISS.SI-ID:	279976195
Publication date in DKUM:	01.06.2026
Views:	151
Downloads:	27
Metadata:
Categories:	FOV
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Licences

License:	CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International

Link:	http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:	The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:	18.02.2026

Secondary language

Language:	English
Title:	Improving the assessment of employee job satisfaction in company x
Abstract:	Measuring employee job satisfaction brings us one step closer to identifying where the system may have failed. The key is being able to address the factors that contribute to employees’ job satisfaction. In the master’s thesis, we upgraded the existing employee job satisfaction survey and its implementation. We identified the shortcomings, developed an improved questionnaire and proposed a different method of implementation. In doing so, we relied on theoretical foundations as well as collaboration with the company X with regard to current topics within departmental groups. The previous survey was uniform across the entire company and did not account for the diversity of work processes among groups of departments, which affected the quality of the collected data and its usefulness for further analysis. The aim was to design a questionnaire in which the initial statements are general and identical for all groups, while the subsequent statements are tailored to individual groups of departments. The new statements were formulated to reflect current challenges and the specific working environments of employees. We also retained the statements from the previous survey and updated them to make them more suitable for the research. One of the proposed improvements was the transition from paper-based to digital surveying, which enables faster and more accurate data processing. However, this approach did not result in a higher response rate in the company in 2026. For this reason, it would be sensible for Company X in the future to focus more on why the numerical response rate was low rather than on the content of the survey questionnaire. When defining the problem, we highlighted that employee satisfaction results in 2025 were lower than expected. It is therefore important to emphasize that, at the level of the entire company X, employee satisfaction between 2025 and 2026 increased by more than 10 percentage points overall.
Keywords:	Employee satisfaction, satisfaction factors, working enviroment, questionere

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