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Title:ERP sistem za mikro in majhna podjetja: analiza uporabniške izkušnje
Authors:ID Kosi, Rok (Author)
ID Perko, Igor (Mentor) More about this mentor... New window
Files:.pdf MAG_Kosi_Rok_2026.pdf (2,26 MB)
MD5: 13B6C588ABC9E314618D02D7A68CB866
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Magistrsko delo obravnava problematiko izbire in uporabe ERP sistemov v mikro in majhnih podjetjih s poudarkom na uporabniški izkušnji. Takšna podjetja se pri uvajanju celovitih informacijskih rešitev pogosto soočajo z omejenimi kadrovskimi, finančnimi in časovnimi viri, zato je enostavnost uporabe ERP sistema ključnega pomena za njegovo uspešno uvedbo in dolgoročno uporabo. V teoretičnem delu naloge so predstavljeni temeljni koncepti ERP sistemov, posebnosti mikro in majhnih podjetij ter osnovna izhodišča uporabniške izkušnje v informacijskih sistemih. Poseben poudarek je namenjen oblačnim ERP rešitvam, ki so za obravnavani segment podjetij pogosto najprimernejša izbira. Empirični del temelji na študiji primera ERP rešitve Blu, pri čemer je bila uporabniška izkušnja analizirana na podlagi delno strukturiranih intervjujev s ključnimi uporabniki. Analiza je pokazala, da imajo preglednost uporabniškega vmesnika, logična struktura procesov in prilagodljivost sistema pomemben vpliv na zaznano uporabniško izkušnjo ter sprejetost ERP sistema v praksi. Rezultati raziskave potrjujejo, da uporabniška izkušnja predstavlja enega ključnih dejavnikov uspešne uvedbe ERP sistema v mikro in majhnih podjetjih ter pomembno prispeva k večji učinkovitosti poslovnih procesov.
Keywords:ERP sistem, mikro in majhna podjetja, uporabniška izkušnja, oblačne rešitve, poslovni procesi.
Place of publishing:Maribor
Publisher:R. Kosi]
Year of publishing:2026
PID:20.500.12556/DKUM-97583 New window
UDC:004.77:005
COBISS.SI-ID:278663939 New window
Publication date in DKUM:19.05.2026
Views:172
Downloads:17
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:23.03.2026

Secondary language

Language:English
Title:ERP System for Micro and Small Enterprises: Analysis of User Experience
Abstract:This master’s thesis addresses the selection and use of ERP systems in micro and small enterprises, with a particular focus on user experience. Such enterprises often face limited financial, human, and time resources when implementing comprehensive information systems, making usability a crucial factor for successful adoption and long-term use of ERP solutions. The theoretical part of the thesis presents fundamental concepts of ERP systems, characteristics of micro and small enterprises, and key principles of user experience in information systems. Special emphasis is placed on cloud-based ERP solutions, which are frequently the most suitable option for this segment of enterprises. The empirical part is based on a case study of the Blu ERP solution, where user experience was analyzed through semi-structured interviews with key users. The analysis indicates that interface clarity, logical process structure, and system flexibility significantly influence perceived user experience and the acceptance of the ERP system in practice. The findings confirm that user experience is one of the key factors for the successful implementation of ERP systems in micro and small enterprises and contributes substantially to improved efficiency of business processes.
Keywords:ERP system, micro and small enterprises, user experience, cloud solutions, business processes.


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