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Title:ORGANIZACIJSKI CILJI PRIDOBIVANJA KOMITENTOV V PROBANKI D.D.
Authors:ID Jordan, Luka (Author)
ID Uršič, Duško (Mentor) More about this mentor... New window
Files:.pdf UNI_Jordan_Luka_2009.pdf (347,83 KB)
MD5: 1104703BE46CC7752397592C526A7E0A
PID: 20.500.12556/dkum/3eb30bba-d62a-477b-aba5-983fb902ce86
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Organizacijski cilji pridobivanja komitentov se vedno bolj spreminjano zaradi aktivnega boja za njihovo pridobitev in ohranitev, saj so bančne storitve med bankami podobne ali enake. Organizacijski cilji pridobivanja komitentov so procesi, katerih rezultat je proizvodnja pravih storitev in uspešna prodaja. Trženje storitev je s porastom storitvenih podjetji postalo zanimivo področje preučevanja, ki se bistveno razlikuje od trženja izdelkov, čeprav so izhodišča podobna. Danes živimo v času v katerem podjetja namenjajo veliko časa problemom zadovoljevanja svojih komitentov predvsem na kakšen način storitev narediti zanimivo za komitente in jo s pomočjo zaposlenih uspešno prodati.
Keywords:komitent, banka, bančne storitve, management, zaposleni, trženje, pridobivanje, ohranjanje, Probanka
Place of publishing:Celje
Publisher:[L. Jordan]
Year of publishing:2009
PID:20.500.12556/DKUM-12664 New window
UDC:005.7
COBISS.SI-ID:10277148 New window
NUK URN:URN:SI:UM:DK:MYAXE0X2
Publication date in DKUM:05.07.2010
Views:2189
Downloads:140
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:ORGANIZATIONAL OBJECTIVES ACQUISATION OF NEW USERS OF BANK SERVICES IN PROBANKA D.D.
Abstract:Organizational objectives for acquiring customers are increasingly changing because of their fight for acquisition and retention of customers. Bank services betwen banks are similar or identical. Organizational objectives for obtaining clients are processes that resulted the production of the right services and succesful sale. Marketing services have become na interestin area of study because of the increased business services, wich are different from real products, although the platforms are similar. We live in times where copmanies devote much time sarisfying their customers especiali how to make the service attractive for customers that they woulb buy it.
Keywords:customer, bank, bank services, management, employees, acquisition, conservation, Probanka


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