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Title:RAZISKAVA INFORMACIJSKE PODPORE LOGISTIČNIM PROCESOM V TRGOVINAH
Authors:ID Kovačević, Milena (Author)
ID Jereb, Borut (Mentor) More about this mentor... New window
Files:.pdf VS_Kovacevic_Milena_2011.pdf (1,34 MB)
MD5: 3F7E8AB28BE0C787E979142BCED644D1
PID: 20.500.12556/dkum/3f544263-bb7f-4dec-b89f-d20284b92c47
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FL - Faculty of Logistic
Abstract:Nakupovanje oblačil in obutve je skozi oči potrošnika enostaven proces, nasprotno velja za prodajalca, ki mora poskrbeti, da je iskano blago na pravem mestu ob pravem času v pravilnih količinah in kvaliteti na razpolago kupcu. Prav zagotovitev slednjega je velik logistični izziv, predvsem za trgovine z večjim obsegom prodaje, kjer je potrebno tudi dnevno dopolnjevati in dostavljati blago na police. Ključno vlogo pri tem ima vsekakor informacijska tehnologija, ki zagotavlja celovito kontrolo nad informacijskimi, materialnimi in finančnimi tokovi logističnega sistema. Diplomsko delo temelji na preučevanju teorije in prakse, kjer s preučitvijo strokovnega gradiva, študije primerov in uporabe terenskega raziskovanja in metode anketiranja podrobneje preučimo dejansko stanje področja informacijske podpore ključnim logističnim procesom v trgovinah z oblačili in obutvijo v Sloveniji, natančneje v Savinjski regiji. Z ugotovitvami raziskave smo pripravili predloge za izboljšavo dejanskega stanja uporabe informacijske tehnologije v trgovinah s ciljem izboljšanja izvajanja ključnih logističnih procesov oz. nivoja storitev.
Keywords:informacijska tehnologija, logistični procesi, trgovina na drobno, logistični menedžment
Place of publishing:Maribor
Year of publishing:2011
PID:20.500.12556/DKUM-20440 New window
NUK URN:URN:SI:UM:DK:KA3ICS5I
Publication date in DKUM:26.10.2011
Views:1831
Downloads:176
Metadata:XML DC-XML DC-RDF
Categories:FL
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Secondary language

Language:English
Title:RESEARCH ON INFORMATON SUPPORT OF LOGISTICS PROCESSES IN RETAIL
Abstract:Through the eyes of the customer, shopping is a simple process, opposite this is for seller, who needs to ensure, that the product (clothes or shoes) is on the right place at the right time in the right quantities and the right quality prepared for sale. Exactly that is a huge logistics challenge, especially for sellers, whit large volume of sales, because they need to refill and deliver new products almost each day. Information technology has a key role in these occasions, which ensure complete control of information, goods and finance flows of logistics system. Diploma thesis is based on study of theory and practice, where we used different research methods (study of literature, field research, method of interview) to analyze actual state of using the IT support to logistics processes in Slovenian retails with clothes and shoes (retailers in Savinjska region). Based on the research findings we prepare suggestions to improve actual state of using the IT in retails, with main aim of improving key logistics processes or retails service level.
Keywords:information technology, logistics processes, retailers, logistics management


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