IZGOREVANJE ZAPOSLENIH KOT POSLEDICA POMANJKANJA MOTIVACIJE

Cerar, Tjaša

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Title:	IZGOREVANJE ZAPOSLENIH KOT POSLEDICA POMANJKANJA MOTIVACIJE
Authors:	ID Cerar, Tjaša (Author) ID Ovsenik, Marija (Mentor) More about this mentor...
Files:	VS_Cerar_Tjasa_2012.pdf (1,38 MB) MD5: 25549150A2D8170663BF5ECC011EF84A PID: 20.500.12556/dkum/419d05cd-1302-4402-81ce-98ebbf81c021
Language:	Slovenian
Work type:	Undergraduate thesis
Organization:	FOV - Faculty of Organizational Sciences in Kranj
Abstract:	Stres, izgorevanje in motivacija so osrednja tema diplomske naloge. Lahko rečemo, da gre pri stresu za družbeni pojav, ki je spremljevalec našega vsakdana. Eden ključnih vzrokov za nastanek stresa in izgorevanja na delovnem mestu je pomanjkanje motivacije. Izgorevanje ne prizadene samo posameznikov, ampak se lahko občuti tudi v organizaciji. Današnji tempo življenja je vse hitrejši, življenje je naporno in stresno. Pritiskom smo izpostavljeni na delovnem mestu, kot tudi v domačem okolju. Ne moremo reči, da je stres bolezen, vendar slabo vpliva na naše zdravje in kvaliteto življenja. V prvem delu so natančneje definirani pojmi o stresu, vzroki za nastanek stresa, pomen stresa na delovnem mestu, kako je z njim v organizaciji, ter kakšne so njegove poledice. Od stresa počasi preidemo k izgorevanju, ki je faza dolgoročnega stresa. Najpogosteje je razlog za doživljanje stresa pomanjkanje motivacije. Motivacija na delovnem mestu pomaga človeku zadovoljiti svoje potrebe in potrebe organizacije. Pri motiviranju zaposlenih si lahko pomagamo z motivacijskimi teorijami, ki so jih razvili različni avtorji. V drugem delu diplomskega dela se posvetim empiričnemu delu. Raziskava je vezana na anketno metodo raziskovanja. Pri raziskavi sodelujejo izključno frizerji in frizerke. Ugotavljamo v kakšni meri oni doživljajo stres in izgorevanje. Kje tiči razlog za doživljanje stresa in izgorevanja pri skupini? Ali so premalo finančno motivirani ali potrebujejo le več pohval nadrejenega in občutek, da so opaženi. Za lažjo predstavitev rezultatov, so le ti grafično prikazani. Raziskava je pokazala, da so mlajši frizerji izpostavljeni večjim pritiskom in stresu kot starejši. Mlajši imajo manj delovnih izkušenj, zato jim stranke ne zaupajo in se odločijo za starejšega izkušenega frizerja, ki z leti pridobivajo vse več izkušenj in strank. Njihovo plačilo je vezano na promet, zato so starejši frizerji finančno močnejši od mlajših. Največja motivacije pri delu raziskovane populacije, pa je ravno plačilo.
Keywords:	stres, izgorevanje, motivacija
Place of publishing:	Maribor
Year of publishing:	2012
PID:	20.500.12556/DKUM-22372
COBISS.SI-ID:	7119891
NUK URN:	URN:SI:UM:DK:9VZFKSCT
Publication date in DKUM:	22.01.2013
Views:	1845
Downloads:	153
Metadata:
Categories:	FOV
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Secondary language

Language:	English
Title:	EMPLOYEE BURNOUT AS A RESULT OF LACK OF MOTIVATION
Abstract:	Stress, burnout and motivation are the main topics of my diploma. We can say that stress is a social phenomenon, which is part of our everyday lives. One of the main causes of stress and burnout in the workplace is a lack of motivation. Burnout does not affect only individuals, but can be felt in the organization. Today's pace of life is increasingly rapid, life is difficult and stressful. Pressure, we are exposed in the workplace, as well as at home. We can not say that stress is a disease but it has negative influence on our health and quality of life. The first part includes definition and causes of stress, the importance of stress in the workplace, and if is stress presents in organizations. Frequent reason for experiencing stress is lack of motivation. Motivation in the workplace helps a person to satisfy its needs and the needs of the organization. For motivating employees can help with motivational theories developed by various authors. In the second part of diploma I focus to empirical work. I used survey method of research. In the study are involved only hairdressers. I investigated the presence of stress and burnout. Where is the reason for the experience of stress and burnout? Is reason in lack of motivation or need a more praise. Results are displayed graphically. The survey showed that younger hairdressers exposed to increasing pressure and stress than the older hairdressers. Younger have less experience then older, so customers do not trust them and opt for the older more experienced hairdressers. Over the years, gaining more experience and customer feedback. Their payment is tied with numbers of customers, so the older hairdressers are financially stronger than the younger. The biggest motivation in the work surveyed population is payment.
Keywords:	stress, burnout, motivation

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