| Title: | Primerjava sposobnosti in performans storitev z vidika kakovosti in določitev velikosti prodajno servisnega centra : diplomska naloga univerzitetnega študija |
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| Authors: | ID Kranjac, Niko (Author)
ID Polajnar, Andrej (Mentor) More about this mentor... 
ID Buchmeister, Borut (Comentor)
ID Leber, Marjan (Comentor) |
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| Files: |
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| Language: | Slovenian |
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| Work type: | Undergraduate thesis |
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| Organization: | FS - Faculty of Mechanical Engineering
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| Keywords: | organizacija poslovanja, storitvena dejavnost, kakovost storitev, zagotavljanje kakovosti, zadovoljstvo uporabnika, metodologija merjenja indeksa zadovoljstva |
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| Place of publishing: | Maribor |
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| Publisher: | [N. Kranjac] |
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| Year of publishing: | 2001 |
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| PID: | 20.500.12556/DKUM-2778 |
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| UDC: | 658.818.3 |
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| COBISS.SI-ID: | 6434070 |
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| NUK URN: | URN:SI:UM:DK:PQBM3IJW |
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| Publication date in DKUM: | 26.07.2007 |
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| Views: | 3233 |
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| Downloads: | 0 |
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| Metadata: |    |
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| Categories: | KTFMB - FS
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