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Title:VPLIV MEDSEBOJNIH ODNOSOV NA KONFLIKTNE SITUACIJE V PE ŠEMPETER MERCATOR
Authors:ID Lapornik, Andreja (Author)
ID Bernik, Mojca (Mentor) More about this mentor... New window
Files:.pdf VS_Lapornik_Andreja_2013.pdf (353,52 KB)
MD5: 283B592ED8F5246C4656BBEFC18CE6E8
PID: 20.500.12556/dkum/db939daf-1866-47ce-9dcd-51bc1741e59e
 
Language:Slovenian
Work type:Undergraduate thesis
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:Na medsebojne odnose neposredno vpliva počutje posameznika oziroma skupine na delovnem mestu. Kadar so zaposleni v dobrih odnosih, je delo vsekakor kvalitetneje opravljeno, h kakovostnejšemu delu pa pripomoreta tudi motiviranost, sodelovanje in ustvarjalnost. Odnosi na delovnem mestu nas prej ali slej postavijo v situacijo, kjer lahko pridemo do nesporazumov in konfliktov. Zato je pomembno, da smo ljudje v dobrih odnosih in znamo sprejemati pohvale kot tudi kritike. V teoretičnem delu naloge obravnavamo definicijo medsebojnih odnosov. Opredelili smo značilnosti in vrste medsebojnih odnosov, nato pa spregovorili o komunikaciji ter vrstah komuniciranja med zaposlenimi. V nadaljevanju smo opisali tipe osebnosti ter navedli pozitivne in negativne posledice konfliktov. V empiričnem delu predstavljamo podjetje PE Šempeter Mercator. Izdelali smo raziskavo glede medsebojnih odnosov med zaposlenimi in nadrejenimi v PE Šempeter Mercator. Na osnovi analize raziskave smo prišli do zaključkov, da so medsebojni odnosi dobri in da se konflikti v PE Šempeter Mercator pojavljajo zelo poredko.
Keywords:medsebojni odnosi, konflikt, zaposleni, komunikacija.
Place of publishing:Maribor
Year of publishing:2013
PID:20.500.12556/DKUM-40201 New window
COBISS.SI-ID:7175955 New window
NUK URN:URN:SI:UM:DK:NTGUGVBI
Publication date in DKUM:02.07.2013
Views:2060
Downloads:131
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:THE INFLUENCE OF INTERPERSONAL RELATIONSHIPS ON CONFLICT SITUATIONS IN THE BUSINESS UNIT MERCATOR ŠEMPETER
Abstract:The human interaction has a direct influence on the feelings of an individual or a group of people in a certain work environment. If the atmosphere is positive then the job requirements are undoubtedly fulfilled. However, motivation, cooperation and creativity also increase the quality ofwork. Sooner or later a misunderstanding or conflict at work is likely to occur. In such situation it is of great importance to be in good relations in the work place and know how to accept praise or criticism. The theoretical part of the paper deals with mutual interaction. Different types and features of human interactions have been determined, later on types of communication among employees and finally personality traits and the positive and negative effect and aspects of conflicts are being discussed. In the empirical part the business unit Šempeter Mercator is introduced. A survey on mutual relations between employees and their superiors has been made for the purpose of this paper. The results of it show that conflicts among the workers and their superiors at this particular business unit occur very rarely.
Keywords:Mutual interactions, Conflict, Employees, Communication.


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