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Title:UVEDBA SISTEMA ZA NADZOR IKT
Authors:ID Štrekelj, Aleš (Author)
ID Leskovar, Robert (Mentor) More about this mentor... New window
Files:.pdf MAG_Strekelj_Ales_2015.pdf (2,45 MB)
MD5: D38CDED473CA12848748AC1CB7CE6F58
 
Language:Slovenian
Work type:Master's thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V magistrskem delu je predstavljena uvedba sistema za nadzor informacijsko-komunikacijske tehnologije (v nadaljevanju: IKT) na Ministrstvu za kmetijstvo, gozdarstvo in prehrano. Med več možnimi rešitvami je bil izbran Check_MK. Kriteriji izbire so bili prilagodljivost, enostavnost za uporabo, razširjenost, status razvoja rešitve, cena nakupa in cena prilagajanja. Glavne prednosti v primerjavi s podobnimi sistemi so prilagodljivost, enostavna implementacija in upravljanje prek grafičnega vmesnika, intenzivna skrb skupnosti za izpopolnjevanje programske rešitve in status odprtokodne rešitve. Najpomembnejše funkcije sistema za nadzor IKT Check_MK so: samodejno dodajanje testov za večino strojne in programske opreme, prilagodljiv grafični vmesnik za upravljanje in spremljanje IKT ter učinkovit sistem za pridobivanje podatkov o stanju IKT. Uvajanje in testiranje sistema za nadzor IKT v konkretno organizacijo je potekalo med septembrom 2014 in decembrom 2014. Doslej izmerjeni učinki uvedbe so: a) 5.280 EUR posrednega prihranka na mesec zaradi preprečitve izpada podatkovne baze, b) 74 % prihranka časa za administratorje sistemov pri pregledovanju dnevniških datotek, c) 500 EUR posrednega prihranka na leto zaradi pravočasnega obveščanja o neodzivnosti strežnika MKGP_1. Poleg izmerjenih učinkov pa dodano vrednost uvedbe sistema za nadzor IKT ustvarjajo vsaj še: a) lažje načrtovanje nakupov potrošnega materiala za mrežne tiskalnike in večfunkcijske naprave, b) beleženje in možnost prikaza obremenjenosti posamezne opreme v obliki grafov, kar je v pomoč pri načrtovanju potreb in tehničnih zahtev za nakup nove opreme, ki se jih zato lažje argumentira, c) merljivost skupnega časa dosegljivosti oziroma neodzivnosti posameznih sistemov in storitev in d) enoten sistem za nadzor IKT. Uvedeni sistem za nadzor IKT je izpolnil tako pričakovanja skrbnikov IKT in storitev kot tudi uporabnikov.
Keywords:nadzorni sistem, nadzor IKT, Check_MK
Place of publishing:Maribor
Year of publishing:2015
PID:20.500.12556/DKUM-47405 New window
COBISS.SI-ID:7424787 New window
NUK URN:URN:SI:UM:DK:ZUHU4GXF
Publication date in DKUM:14.04.2015
Views:3032
Downloads:209
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:DEPLOYMENT OF ICT MONITORING SYSTEM
Abstract:This Master’s thesis describes the implementation of an ICT monitoring system at the Ministry of Agriculture, Forestry and Food. Among several solutions, Check_MK has been chosen. The selection criteria were flexibility, simplicity for use, distribution, the status of development solutions, purchase price and price adjustment. The main advantages compared with similar systems are flexibility, easy implementation and management via a graphical interface, intensive work of the community on the improvement of software solutions and the status of an open source solution. The most important functions of the Check_MK monitoring system are: automatically added tests for the majority of hardware and software, a customizable graphical interface for managing and monitoring ICT and an efficient system for obtaining the data on ICT condition. The implementation and testing of the ICT monitoring system in the organization in question took place between 9/2014 and 12/2014. So far, the measured effects of the implementation are: a) € 5,280 indirect savings per month made by preventing database failure, b) 74% time savings for systems administrators in reviewing log files, c) € 500 indirect savings per year made through timely information on a non-responsive MKGP_1 server. In addition to the measured effects, the added value of implementing the ICT monitoring system consists of at least: a) easily planning of purchases of consumables for network printers and multifunction devices, b) the utilization of equipment is recorded and can be displayed in a graph, which can help plan needs and technical requirements in purchasing new equipment, as well as substantiate these purchases, c) measurability of the total time of availability or non-responsiveness of systems and services, and d) a uniform ICT monitoring system. The implemented ICT monitoring system meets the expectations of ICT system administrators and end users.
Keywords:monitoring system, monitoring ICT, Check_MK


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