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Title:Pogled menedžerjev in zaposlenih na kakovost delovnega življenja v slovenskem hotelirstvu
Authors:ID Šuligoj, Metod (Author)
Files:URL http://www.dlib.si/details/URN:NBN:SI:DOC-1071K9F8
 
Language:Slovenian
Work type:Not categorized
Typology:1.01 - Original Scientific Article
Organization:EPF - Faculty of Business and Economics
Abstract:Avtor ugotavlja, da je pri hotelirstvu poleg ekonomskega in pravnega zornega kota pomemben tudi sociološki vidik. Po splošni opredelitvi pojma kakovost delovnega življenja izpostavi več pomembnih elementov tega v hotelirstvu, npr. odnos med zaposlenimi in gosti, stopnjo avtonomije in delovne pogoje. V empiričnem delu je avtor še bolj konkreten in izpostavi štiri dimenzije kakovosti delovnega življenja: samostojno odločanje, samostojno reševanje konfliktov z gosti, inovativnost in kontrolo. Pri tem s pomočjo bivariatne analize ugotovi, da pri vseh dimenzijah, razen pri kontroli, obstaja statistično značilno različen pogled na kakovost delovnega življenja med menedžerji in zaposlenimi.
Keywords:manager, zaposleni, hotelirstvo, kakovost, management, vodenje, delovno okolje, delovni pogoji, Slovenija
Publisher:Društvo ekonomistov Maribor
Year of publishing:2010
Number of pages:str. 53-60
Numbering:Letn. 56, št. 3/4
PID:20.500.12556/DKUM-52372 New window
UDC:005.322:331.101.3/.6:640.412(497.4)
ISSN on article:0547-3101
COBISS.SI-ID:10301724 New window
NUK URN:URN:SI:UM:DK:JRWGK6F4
Publication date in DKUM:10.07.2015
Views:1504
Downloads:76
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Naše gospodarstvo : revija za aktualna gospodarska vprašanja
Shortened title:Naše gospod.
Publisher:Ekonomsko-poslovna fakulteta, Društvo ekonomistov Maribor, Ekonomski center Maribor
ISSN:0547-3101
COBISS.SI-ID:751364 New window

Secondary language

Language:English
Title:Managers and Employees' Views of Quality of Work Life in the Slovene Hotel Industry
Abstract:In the hotel industry, the sociological point of view is equally important as economic and legal points of view. The article provides a general description of 'quality of work life', underscoring its important elements in the hotel industry, such as the relationship between the employees and the guests, the level of autonomy, and work conditions. The empirical part of the article is even more concrete and emphasises four dimensions of the quality of work life: independent decision making, independent problem solving with guests, innovation, and control. Using a bivariate analysis method, it is determined that managers and employees have different perspectives of all dimensions except control.


Collection

This document is a part of these collections:
  1. Naše gospodarstvo

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