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Title:Komponente storitve in njihov pomen pri zamenjavi zdravstvene zavarovalnice
Authors:ID Šebjan, Urban (Author)
ID Bastič, Majda (Author)
Files:URL http://www.dlib.si/details/URN:NBN:SI:DOC-SH0MSQSV
 
.pdf RAZ_Sebjan_Urban_2013.pdf (929,69 KB)
MD5: 37D2C20969DF85D567D4D021CBFC73E7
 
URL https://journals.um.si/index.php/oe/article/view/2304
 
Language:Slovenian
Work type:Scientific work
Typology:1.01 - Original Scientific Article
Organization:EPF - Faculty of Business and Economics
Abstract:V prispevku proučujemo pomembnost komponent, ki sestavljajo storitev dopolnilno prostovoljno zdravstveno zavarovanje (DPZZ). Raziskovalni model večkomponentne storitve smo preverili z modeliranjem strukturnih enačb (SEM) na vzorcu 300 slovenskih uporabnikov te storitve. Ugotovili smo, da je storitev DPZZ sestavljena iz petih komponent, ki jim uporabniki pripisujejo različno pomembnost, da največjo pomembnost pripisujejo komponentam način plačevanja zavarovalne premije, dodatna zavarovalna kritja in kakovost zavarovalnih storitev, da je zelo malo uporabnikov storitve DPZZ, ki so naklonjeni zamenjavi zdravstvene zavarovalnice, ter da obstaja značilna razlika med uporabniki, ki so zamenjavi zdravstvene zavarovalnice naklonjeni, in tistimi, ki temu niso naklonjeni, le v pomembnosti komponente mnenja javnosti. Pri drugih komponentah značilnih razlik nismo našli.
Keywords:storitve, zdravstveno zavarovanje, zdravstvo, zavarovalnice
Publication status:Published
Publication version:Version of Record
Publication date:04.08.2013
Year of publishing:2013
Number of pages:str. 14-25
Numbering:Letn. 59, št. 3/4
PID:20.500.12556/DKUM-56199 New window
UDC:368:614.2
ISSN on article:0547-3101
COBISS.SI-ID:11471132 New window
DOI:10.7549/ourecon.2013.3-4.02 New window
NUK URN:URN:SI:UM:DK:68ME8TFJ
Publication date in DKUM:21.12.2015
Views:1568
Downloads:73
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Record is a part of a journal

Title:Naše gospodarstvo : revija za aktualna gospodarska vprašanja
Shortened title:Naše gospod.
Publisher:Ekonomsko-poslovna fakulteta, Društvo ekonomistov Maribor, Ekonomski center Maribor
ISSN:0547-3101
COBISS.SI-ID:751364 New window

Secondary language

Language:English
Title:Service components and their importance in health insurance changes
Abstract:This article examines the importance of components comprising the service complementary voluntary health insurance (CVHI). The multi-component service research model was tested using structural equation modeling (SEM) with a sample of 300 Slovenian users of this service. The authors found that the CVHI service consists of five components to which users attach different importance. Users attach the highest importance to mode of payment of insurance premiums, additional insurance coverage, and the quality of insurance services. Very few CVHI users would change their health insurance company, and a significant difference exists between users who favor changing health insurance companies and those who do not, albeit only in the importanceof public opinion. For other components, no significant differences were found.


Collection

This document is a collection and includes these documents:
  1. Naše gospodarstvo
This document is a part of these collections:
  1. Naše gospodarstvo

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