| | SLO | ENG | Cookies and privacy

Bigger font | Smaller font

Show document Help

Title:KOMUNIKACIJSKI MANAGEMENT IN KRIZNO KOMUNICIRANJE NA PRIMERU GERMANWINGSA
Authors:ID Radiković, Anja (Author)
ID Plenković, Mario (Mentor) More about this mentor... New window
ID Tomažič, Tina (Comentor)
Files:.pdf MAG_Radikovic_Anja_2016.pdf (2,30 MB)
MD5: 2A04F63F11CE3FD38A0EC9423547158F
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:FERI - Faculty of Electrical Engineering and Computer Science
Abstract:V magistrskem delu bomo definirali pojem komunikacijskega managementa, krize in kriznegakomuniciranja. Objasnili in definirali bomo modele komunikacijskega managementa, značilnosti kriz, tipe kriz, vzroke kriz, faze kriznega komuniciranja, teorije in strategije kriznega komuniciranja ter krizni tim. Kot je znano lahko vsaka od organizacij iz različnih vzrokov zapade v kakršno koli krizo oz. krizno situacijo. Zaradi neprimernega kriznega komuniciranja lahko organizacija izgubi ugled, v nasprotnem primeru pa lahko izboljša svoje poslovanje in pridobi na ugledu. V nalogi se bomo osredotočili na krizno komuniciranje v primeru letalske nesreče nizkocenovnega letala Germanwings. Primerjali bomo poročanje izbranih hrvaških in slovenskih spletnih strain oz. portalov o omenjeni nesreči.
Keywords:komunikacijski management, krizno komuniciranje, kriza in Germanwings
Place of publishing:[Maribor
Publisher:A. Radiković
Year of publishing:2016
PID:20.500.12556/DKUM-60062 New window
UDC:005.32:316.77(043.2)
COBISS.SI-ID:19792406 New window
NUK URN:URN:SI:UM:DK:DWW4OWX6
Publication date in DKUM:04.07.2016
Views:2506
Downloads:452
Metadata:XML DC-XML DC-RDF
Categories:KTFMB - FERI
:
Copy citation
  
Average score:(0 votes)
Your score:Voting is allowed only for logged in users.
Share:Bookmark and Share



Hover the mouse pointer over a document title to show the abstract or click on the title to get all document metadata.

Secondary language

Language:English
Title:COMMUNICATION MANAGEMENT AND CRISIS COMMUNICATION IN THE CASE OF GERMANWINGS
Abstract:In this thesis, we will define the concept of communication management, crisis and crisis communication. We will explain and define models of communication management, characteristics of crises, types of crises, the causes of crises, phases of crisis communication, theories and strategies of crisis communication and crisis team. As it is known, each of the organizations can easily find itself in a crisis i.e. crisis situation, for various reasons. Due to absence of crisis communication, the organization may lose reputation, otherwise it can improve their business and gain reputation. The project will focus on crisis communication in the event of an accident of low-cost airline Germanwings aircraft. We will compare the reporting of selected Croatian and Slovenian websites of the mentioned accident.
Keywords:communication management, crisis communication, crisis and Germanwings


Comments

Leave comment

You must log in to leave a comment.

Comments (0)
0 - 0 / 0
 
There are no comments!

Back
Logos of partners University of Maribor University of Ljubljana University of Primorska University of Nova Gorica