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Title:Operativno komuniciranje policije z javnostjo : diplomsko delo visokošolskega strokovnega študija Varnost in policijsko delo
Authors:ID Štraus, Aleš (Author)
ID Podbregar, Iztok (Mentor) More about this mentor... New window
Files:.pdf VS_Straus_Ales_2016.pdf (635,68 KB)
MD5: CBBE396EF37BD41FDA4A19208F283042
 
Language:Slovenian
Work type:Bachelor thesis/paper
Typology:2.11 - Undergraduate Thesis
Organization:FVV - Faculty of Criminal Justice and Security
Abstract:Med nastajanjem mojega diplomskega dela smo potrdili, da sta komuniciranje z javnostjo in interno komuniciranje v organizaciji zelo pomembna. Obe komunikaciji sta dobra kazalnika uspešne organizacije, saj pri komunikaciji z javnostjo tesno sodelujemo z ljudmi in pri internem komuniciranju v organizaciji krepimo medsebojne odnose. Organizacija ne more delovati, če ni pravega organiziranega upravljanja odnosov med skupinami. Pomembno vlogo predstavlja dvosmerno komuniciranje, in sicer znotraj organizacije in z javnostjo. Ob klicu na klicno številko policije 113 se vzpostavi stik s klicateljem, ki želi pomoč, in s policistom na operativno- komunikacijskem centru. Pri internem komuniciranju v organizaciji prejemamo povratne informacije iz operativnega dela na posameznih območjih, prav tako posredujemo policistom v patruljah dodatna pojasnila, če so potrebna za popolno razumevanje danih navodil. Kvalitativni del predstavlja pol strukturirani intervju, s katerim smo ocenili komuniciranje v policiji med Operativno-komunikacijskim centrom, Generalno policijsko upravo in patruljo na terenu.
Keywords:policija, policijsko delo, javnost, komuniciranje, operativno-komunikacijski centri, OKC, diplomske naloge
Place of publishing:[Ljubljana
Place of performance:[Ljubljana
Publisher:A. Štraus]
Year of publishing:2016
Year of performance:2016
Number of pages:50 str.
PID:20.500.12556/DKUM-60638 New window
UDC:351.741(043.2)
COBISS.SI-ID:3219690 New window
NUK URN:URN:SI:UM:DK:ZCTGKISB
Publication date in DKUM:25.10.2016
Views:1621
Downloads:289
Metadata:XML DC-XML DC-RDF
Categories:FVV
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Secondary language

Language:English
Title:OPERATIONAL COMMUNICATIONS OF THE POLICE WITH THE PUBLIC
Abstract:While working on my thesis we have noted that communication is very important, both on internal and public levels. It is a good indicator of successful organization. On public level we cooperate with general public, while internal communication helps to enhance (team building and) inter-human relationships. Organization is unable to function if there is not a proper relationship management between different groups. Two way communication plays an important role, internally such as publicly. When calling police emergency telephone number a connection between a caller in need of help and an officer in operational communication centre is established. Internal communication within the organization gives us feedback from the field, while units on the field get additional clarifications in the case of incomplete understanding of instructions. Qualitative part of the thesis is represented by a semi-structured interview. We used it to assess communication between operational communication centre, general police directory and units on the field.
Keywords:Communication, police, public, information, police call number 113


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