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Title:RAZISKAVA TRGA KUPCEV V PODJETJU RE-EKO D.O.O.
Authors:ID Sedej, Gregor (Author)
ID Šprajc, Polona (Mentor) More about this mentor... New window
Files:.pdf UN_Sedej_Gregor_2016.pdf (898,00 KB)
MD5: EC7868DA83130E0DD7383524CFEDCBF1
 
Language:Slovenian
Work type:Bachelor thesis/paper
Organization:FOV - Faculty of Organizational Sciences in Kranj
Abstract:V današnjem času se pogosto srečujemo s problemom predstavitve podjetja ter pridobivanjem kupcev. V podjetju RE-EKO, d. o. o. so naleteli na specifičen problem, ki si ga niso znali razlagati. Dogaja se namreč, da sistem oglaševanja kot tak deluje zadostno, saj prinaša stranke oz. bolje rečeno povpraševanja. Problem nastane pri obdelavi podatkov in željah kupcev ter na koncu pri izdelavi ponudbe. Diplomska naloga poleg teoretičnega dela vsebuje tudi praktični del z raziskavo trga ter njeno analizo. Z analizo dobljenih rezultatov bomo poizkušali dobiti odgovore na vprašanja, kot so: zakaj so se potencialni kupci odločili za ponudbo podjetja, kako so zadovoljni s ponudbo in zakaj se za naročilo niso odločili. Zanima nas tržno razmišljanje potencialnih kupcev in njihova odločitev oz. neodločitev za nakup oz. izbiro storitev podjetja. Namen diplomske naloge je tudi poiskati nove načine predstavitve podjetja in prilagoditi ponudbe ter storitve potencialnim kupcem.
Keywords:raziskava trga, pristop k predstavitvi izdelka, način kontaktiranja kupcev, izboljšanje ponudbe
Place of publishing:Kranj
Year of publishing:2016
PID:20.500.12556/DKUM-63393 New window
COBISS.SI-ID:7754515 New window
NUK URN:URN:SI:UM:DK:QNXBWS1L
Publication date in DKUM:10.10.2016
Views:1234
Downloads:107
Metadata:XML DC-XML DC-RDF
Categories:FOV
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Secondary language

Language:English
Title:CUSTOMER MARKET RESEARCH AT RE-EKO D.O.O.
Abstract:Nowadays, we are often faced with the problem of presenting companies and attracting customers. In company RE-EKO ltd we encountered a specific problem that we did not know how to interpret. It happens that the advertising system as such is functioning adequately, because it brings customers or rather demand. The problem arises in processing the data and preferences of customers, and at the end of preparation of the offer. The thesis addition to the theoretical part also contains practical part of market research and its analysis. By analyzing the results obtained, we will try to get answers to questions such as: why the potential buyers decide to send inquiry to the company, how they are satisfied with the offer and why they don’t decide for an order. We are interested in thinking of the market of potential customers and their decision or non-decision to buy or select services of company. The aim of the thesis is to find new ways of presenting company and adapt offers and services to potential customers.
Keywords:market research, approach to the presentation of the product, the method of contacting customers, offer improvements


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