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Title:Digitalizacija v veliki zavarovalnici
Authors:ID Bajec, Katja (Author)
ID Bobek, Samo (Mentor) More about this mentor... New window
Files:.pdf MAG_Bajec_Katja_2017.pdf (2,25 MB)
MD5: 729A2CDCBEEBCFE094A15AE770D637FA
 
Language:Slovenian
Work type:Master's thesis/paper
Typology:2.09 - Master's Thesis
Organization:EPF - Faculty of Business and Economics
Abstract:Raziskali smo digitalizacijo v finančnih institucijah. V prvem delu smo prikazali celovit vidik digitalizacije, torej digitalne procese, digitalne produkte, digitalizacijo storitev in nove koncepte ter nove prodajne poti. Digitalizacija ima tudi velik vpliv v bankah in zavarovalnicah ter na njihovo poslovanje in ugotavljali smo, kako se to odraža na strankah. To smo tudi opredelili v drugem in tretjem poglavju. V drugem delu smo predstavili, kako pristopajo banke v Sloveniji in Evropi k digitaliziranosti poslovanja in s kakšnimi izzivi se pri tem soočajo. V tretjem poglavju smo predstavili digitalizacijo velike avstrijske zavarovalnice UNIQA, ki bo v naslednjih letih za digitalizacijo in IT modernizacijo namenila kar 500 milijonov evrov.
Keywords:digitalizacija bank, zavarovalnic, vidiki digitalizacije, modeli digitalizacije bank, novi poslovni modeli, novi trendi tehnologije.
Place of publishing:Maribor
Publisher:[K. Bajec]
Year of publishing:2017
PID:20.500.12556/DKUM-65592 New window
UDC:004.6
COBISS.SI-ID:12770844 New window
NUK URN:URN:SI:UM:DK:3VVSM7FL
Publication date in DKUM:11.07.2017
Views:1792
Downloads:269
Metadata:XML DC-XML DC-RDF
Categories:EPF
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Secondary language

Language:English
Title:Digitalisation in a big insurance company
Abstract:We did a research of digitalisation in financial institutions. The first part shows the whole digitalisation perspective, meaning digitalisation of processes, products, services, new concepts and new ways of selling. Digitalisation on itself has a big impact on the banks and insurance companies in the way they do business and interact with customers, and this is what is shown in the further issues. In the second part it is shown how banks in Slovenia and Europe are managing business with digitalisation and what challenges they are facing. The third, practical part shows digitalisation in a big Austrian insurance company UNIQA. The company will spend in the next few years just for digitalisation and IT modernization over 500 million euros.
Keywords:Digitalisation of banks, insurance companies, digitalisation perspectives, new business models, models of bank digitalisation, new technology trends.


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