| Naslov: | ´Thank you in advance´: Slovenian request emails and responses |
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| Avtorji: | ID Orthaber, Sara (Avtor) |
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| Datoteke: |  Scripta_Manent_2017_Orthaber_Thank_you_in_advance.pdf (204,03 KB)
MD5: 897071EA7FABBCE251E0DED92A3BC76D
PID: 20.500.12556/dkum/3143fde9-daae-4470-8458-d2b37a22085f
Scripta_Manent_2017_Orthaber_Hvala_ze_v_naprej.pdf (39,03 KB)
MD5: EA79A47046B2F66B604FCB6527752EF0
PID: 20.500.12556/dkum/c506757b-3005-40e6-8280-59e1ea08f365
 http://scriptamanent.sdutsj.edus.si/ScriptaManent/article/view/216
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| Jezik: | Angleški jezik |
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| Vrsta gradiva: | Članek v reviji |
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| Tipologija: | 1.01 - Izvirni znanstveni članek |
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| Organizacija: | FF - Filozofska fakulteta
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| Opis: | Communication through email represents one of the most important forms of business communication, not just within a company but also externally with customers. The paper examines email interactions between the agents representing a Slovenian transport company and its customers. More specifically, the study examines specific aspects and elements of email production in a Slovenian customer service setting. It is hoped that the findings will help enhance the communication skills of learners of Slovenian as a foreign language and students of translation and increase their cultural awareness and their knowledge of technology-mediated customer service communication. Moreover, the findings could increase students' understanding of the pragmatic motivations behind interactants' linguistic choices. |
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| Ključne besede: | Slovene language, e-mails, email communication, institutional interaction |
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| Status publikacije: | Objavljeno |
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| Verzija publikacije: | Objavljena publikacija |
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| Leto izida: | 2017 |
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| Št. strani: | str. 54-75 |
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| Številčenje: | Letn. 11, št. 2 |
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| PID: | 20.500.12556/DKUM-68819  |
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| ISSN: | 1854-2042 |
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| UDK: | 811.163.6'24 |
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| COBISS.SI-ID: | 23415304 |
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| ISSN pri članku: | 1854-2042 |
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| NUK URN: | URN:SI:UM:DK:JTW3X0XT |
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| Datum objave v DKUM: | 24.10.2017 |
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| Število ogledov: | 1561 |
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| Število prenosov: | 1264 |
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| Metapodatki: |    |
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| Področja: | Ostalo
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