| Title: | Does grade level matter for the assesment of business process management maturity? |
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| Authors: | ID Gabryelczyk, Renata (Author) |
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| Files: |  Nase_gospodarstvoOur_economy_2016_Gabryelczyk_Does_Grade_Level_Matter_for_the_Assessment_of_Business_Process_Management_Maturity.pdf (313,24 KB)
MD5: 0BE591E386A83EF4E166F81612C354CF
PID: 20.500.12556/dkum/dd6c2f74-3f90-428a-ac03-a2b5d4e1d45f
 https://www.degruyter.com/view/j/ngoe.2016.62.issue-2/ngoe-2016-0007/ngoe-2016-0007.xml
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| Language: | English |
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| Work type: | Scientific work |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | EPF - Faculty of Business and Economics
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| Abstract: | The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business process maturity indicator (BPMI) for six process areas: strategy, documentation, optimization, implementation, execution, and controlling. The comparative analysis of the business process management maturity is performed using the BPMI on two cases: inside a single organization and the sector internally. |
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| Keywords: | management, business process, models, strategy, optimization, execution, control |
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| Publication status: | Published |
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| Publication version: | Version of Record |
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| Year of publishing: | 2016 |
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| Number of pages: | str. 3-11 |
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| Numbering: | Letn. 62, št. 2 |
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| PID: | 20.500.12556/DKUM-68927  |
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| ISSN: | 0547-3101 |
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| UDC: | 005 |
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| ISSN on article: | 0547-3101 |
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| COBISS.SI-ID: | 23180262 |
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| DOI: | 10.1515/ngoe-2016-0007 |
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| NUK URN: | URN:SI:UM:DK:J2FCATWU |
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| Publication date in DKUM: | 13.11.2017 |
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| Views: | 1282 |
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| Downloads: | 230 |
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| Metadata: |    |
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| Categories: | Misc.
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