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Title:Prepričevalne tehnike spletnih strani za rezervacije
Authors:ID Božičnik, Bruno (Author)
ID Turnšek, Maja (Mentor) More about this mentor... New window
Files:.pdf MAG_Bozicnik_Bruno_2018.pdf (1,82 MB)
MD5: 94F0AB0EB348A488EC1B252F4226D7B3
PID: 20.500.12556/dkum/3c38aa97-ba62-4fb9-a247-a2b4659c5b9f
 
Language:Slovenian
Work type:Master's thesis/paper
Organization:FT - Faculty of Tourism
Abstract:V sklopu te magistrske naloge smo raziskovali rabo prepričevalnih tehnik na spletni strani Booking.com. Najprej smo opravili kvalitativni del raziskave, nato še kvantitativni. V kvalitativnem delu smo pridobili različne informacije o rabi prepričevalnih tehnik. Kvalitativni del je bil tudi izhodišče za kvantitativni del raziskave, kjer smo s spletne strani Booking.com zbrali 140 ponudb oziroma enot, ki smo jih analizirali. Rezultati kvantitativnega dela so pokazali, da je povezava med številom recenzij in intenziteto prepričevalnih tehnik šibka, vendar opazna. Povezava med številom zvezdic in intenziteto prepričevalnih tehnik je zmerno močna. Povezave med oceno in intenziteto prepričevalnih tehnik nismo zaznali. Prav tako nismo zaznali povezave med uspešnostjo turizma države in intenzitete prepričevalnih tehnik ali med ceno in intenziteto prepričevalnih tehnik. Rezultate obeh delov raziskave smo interpretirali, omenili nekaj zanimivosti in navedli naša pričakovanja o spremembah rabe prepričevalnih tehnik na spletnih straneh za rezervacije. Prav tako smo izpostavili, katere raziskave bi bilo smiselno opraviti v prihodnje.
Keywords:prepričevanje, turizem, promocija, prepričevalne tehnike
Place of publishing:Brežice
Year of publishing:2018
PID:20.500.12556/DKUM-69624 New window
UDC:339.138:004.738.5:338.48(043.2)
COBISS.SI-ID:2048245843 New window
NUK URN:URN:SI:UM:DK:LWMVUXKD
Publication date in DKUM:01.03.2018
Views:1538
Downloads:263
Metadata:XML DC-XML DC-RDF
Categories:Misc.
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Licences

License:CC BY-NC-ND 4.0, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International
Link:http://creativecommons.org/licenses/by-nc-nd/4.0/
Description:The most restrictive Creative Commons license. This only allows people to download and share the work for no commercial gain and for no other purposes.
Licensing start date:11.02.2018

Secondary language

Language:English
Title:Persuasion techniques of reservation websites
Abstract:In this master thesis we researched the use of persuasion techniques on website Booking.com. First we completed the qualitative part of the research and then the quantitative part. In the qualitative part we obtained various information about the use of persuasion techniques. The qualitative part was also used as a basis for the quantitative part where we collected 140 offers or units that we analyzed. Results of the quantitative part have shown that there is a weak but noticeable correlation between number of reviews and the intensity of persuasion techniques. The correlation between number of hotel stars and the intensity of persuasion techniques was moderate. We didn't notice a correlation between the rating and the intensity of persuasion techniques. Nor did we notice a correlation between success of country's tourism and the intensity of persuasion techniques or between the price and the intensity of persuasion techniques. We interpreted the results of both parts of the research, mentioned a few interesting points and named our expectations about the changes of persuasion techniques' use on reservation websites. We also pointed out which researches would be meaningful to conduct in the future.
Keywords:persuasion, tourism, promotion, persuasion techniques


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