| Title: | Osredotočenost na kupca kot metoda managementa kakovosti v bančni ustanovi : diplomsko delo |
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| Authors: | ID Trefalt, Tomaž (Author)
ID Pivka, Marjan (Mentor) More about this mentor...  |
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| Files: |  trefalt-tomaz.pdf (567,71 KB)
MD5: B36FCD40741077220D42B0FF844C275E
PID: 20.500.12556/dkum/288efb51-d1a5-4064-a93f-2fd932120dbd
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| Language: | Slovenian |
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| Work type: | Undergraduate thesis |
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| Organization: | EPF - Faculty of Business and Economics
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| Keywords: | banke, management, kvaliteta, bančno poslovanje, finančne ustanove, metode, kupci, SWOT analiza, uporabniki, zadovoljstvo, definicija, sistemi, modeli, zagotavljanje kvalitete |
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| Place of publishing: | Polzela |
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| Publisher: | [T. Trefalt] |
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| Year of publishing: | 2005 |
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| PID: | 20.500.12556/DKUM-6987 |
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| UDC: | 336.71(043.2):65.012.4(497.4) |
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| COBISS.SI-ID: | 8130588 |
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| NUK URN: | URN:SI:UM:DK:SQPWTJ6K |
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| Publication date in DKUM: | 28.09.2007 |
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| Views: | 2786 |
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| Downloads: | 331 |
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| Metadata: |    |
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| Categories: | EPF
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